Cannabis Retail Store Sales & Marketing/Store Manager
The Company
Juva is a fully integrated cannabis company. Founded by pioneers in the science and industry of cannabis and guided by a team of highly acclaimed medical professionals, Juva brings a higher level of information, truth and transparency to the marketplace. Juva Retail is a newly operational Cannabis Retail store in Redwood City, CA. This position is integral in helping to grow what is an already successful new store.
Reports to: VP of Operations
Responsibilities:
- Leads, directs, and manages day to day operations of the store.
- Work with the VP of Operations to set and achieve progressive sales objectives.
- Implement and assess sales strategies and promotional activities designed to drive revenue.
- Assist in hiring and training new employees on company policies, product knowledge, and service techniques.
- Provide ongoing coaching and support to enhance the skills of the retail team.
- Aid in conducting routine performance evaluations and provide constructive feedback.
- Maintain effective communication with the management team, retail staff, and other departments to help ensure consistency of information across all channels.
- Relay important information, updates, and changes to the team and promote team engagement by inviting feedback
- Collaborate with store managers to identify and implement operational improvements.
- Promote a high standard of customer service through exemplary leadership at all times.
- Address customer inquiries, concerns, and escalations in a professional and timely manner.
- Ensures all inventory is properly received, handled, and tracked through both POS and state-compliant systems.
- Conduct regular stock checks and coordinate with the purchasing manager on restocking.
- Maintains exceptional customer and associate satisfaction and strives for continuous improvement.
- Ensures a safe and inviting working environment.
- Manage weekly staffing levels and schedules.
- Fosters a positive relationship with area neighbors and the city of Redwood City and engages in community involvement.
Qualifications:
● Bachelor’s degree in Business, or a related field.
● Proven experience in Retail Sales, management, or a similar role.
● Results-driven mindset with excellent communication and interpersonal skills.
● Ability to work in a fast-paced, dynamic environment.
● Ability to work a flexible schedule including nights, weekends, and holidays.
● Must be able to lift/carry up to 50 pounds.
● Must be a minimum of 21 years of age.
BONUS QUALIFICATIONS:
● Demonstrated ability to deliver measurable sales growth.
● Excellent customer service skills with a track record of 5-star reviews.
● Deep knowledge of cannabis products and industry trends.
● Previous industry experience and/or familiarity with state compliance platforms.
Job Type: Full-time
Pay: $75,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Please tell us about your experience with cannabis and why you think you are a fit for this job. Feel free to send an email to "careers@juvalife.com" or respond here.
Experience:
- Retail management: 2 years (Required)
Ability to Relocate:
- Redwood City, CA 94063: Relocate before starting work (Required)
Work Location: In person