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Form of workCampus Visit Coordinator
Posting Number:20110531
Pay Rate:Starting at $33,600/year
Position Type:Support Staff
Key Responsibilities :The Campus Visit Coordinator works closely with/reports to the Director of Admission Systems and Operations to manage office daily operations, provide logistic and systems support, and oversee the daily coordination efforts for prospective student visits to campus. The individual in this role coordinates with multiple campus constituents (Faculty, Coaches, Students, and Staff) to perform the following essential functions:
- Interacts amiably with visitors to support and advise them of their schedules and special arrangements, along with answering questions and conveying related information.
- Supervises the Enrollment Division’s main reception area. Reception duties include receiving guests, answering phone calls, and coordinating all daily visit scheduling.
- Utilize Microsoft Word and the Technolutions Slate CRM to create daily guest itineraries, visit clipboard sheets, school excuses, name tags, and communications related to a visit and/or event.
- Performs Technolutions Slate CRM support to include planning and creating all daily visits, along with their related events (tours, campus interviews, etc.), running daily queries and exporting/merging information to plan upcoming daily visits, and prospective student data entry.
- Maintains data integrity of information collected during student visits and events. This includes but is not limited to the creation and maintenance of visit templates, creation, launch, and closure of visits.
- Serves on both the Campus Visit Team and the Enrollment Operations Team to provide input on Campus Visit logistics and student assistant support.
- Day-to-day coordination of Tour Guides for Campus Tours, and participation in Tour Guide trainings/meetings as needed (includes minimal evening and weekend hours).
- Student Worker (Tour Guides, Telecounselors, and Student Assistants) payroll management.
- Oversees visit email inboxes and phone messages.
- Maintains office supply inventory, prospective student gifts inventory, and submits Facilities work orders.
- Maintains safe and clean reception area to provide a welcome environment for all visitors.
- Prospective student Travel Voucher process management.
- Performs related duties as assigned.
Juniata College is committed to cultivating an equity-minded and equity-engaged campus culture, one that is inclusive and supportive of its students, faculty, and staff. We believe that all members of the College community share the responsibility to value diversity, seek equity, promote a sense of belonging. We seek candidates who are sensitive to the needs of an academic community that is diverse with regard to gender, race, ethnicity, religion, nationality, sexual orientation or identity, disability status, and protected veteran status..…AA/EOEPosition Qualifications:
- Either an Associates Degree or High School Diploma, with significant related work experience including database management, mail merge experience, reporting, and planning experience.
- Demonstrates essential customer service qualities and traits.
- Experience with Microsoft Office suite.
- Possess strong writing and editing skills.
- Ability to manage multiple priorities and possess strong organizational skills.
- Ability to work independently and effectively with a diverse constituency.
This role reports to the Director of Admission Systems and Operations.
Open Date:05/23/2024
Open Until Filled:Yes
