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Salary: $19.30 - $22.60 per hour, DOE.
Higher compensation may be available for a candidate with advanced skills directly related to the applied for role.
Benefit Highlights:
Call Center Representative Float
The primary focus of the Call Center Representative is to float between supporting the management of the Specialty schedules (ie, Physical Therapy, Dermatology and others as added), and support Medical's Call Center. The Call Center Representative will serve as liaison between clinical teams and other staff throughout the organization with an emphasis on team work to ensure patients receive high quality comprehensive care.
Duties:
Experience and Skills
Minimum Qualifications:
Preferred Qualifications:
About Us: Chapa-De is a non-profit community outpatient health center with a mission to advance the health and well-being of American Indians and low income individuals living in our communities by providing convenient access to high quality, compassionate care. With clinics located in Auburn, CA and Grass Valley, CA, we have multidisciplinary health care teams that provide a broad spectrum of services.
Chapa-De recognizes that our strength lies in our people. We are committed to the principles of equal employment and complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is the intent of Chapa-De to maintain a work environment free of harassment, discrimination, or retaliation. We are dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment. Chapa-De provides reasonable accommodation to enable qualified individuals with disabilities to perform the essential functions. Please tell us if you require a reasonable accommodation. Preference in filling vacancies will be given to qualified Indian applicants in accordance with the Indian Preference Act (Title 25, U.S. Code, section 472 & 473).
Salary: $19.30 - $22.60 per hour, DOE.
Higher compensation may be available for a candidate with advanced skills directly related to the applied for role.
Benefit Highlights:
- Employee annual raises when meeting or exceeding job expectations
- Employer-paid Health Insurance (medical, dental and vision): 100% for employee and 80% for dependents.
- 17 days PTO per year
- 11 Paid Holidays
- Retirement Plan with 6% match
- Fantastic work/life balance
- Opportunities for career advancement
Call Center Representative Float
The primary focus of the Call Center Representative is to float between supporting the management of the Specialty schedules (ie, Physical Therapy, Dermatology and others as added), and support Medical's Call Center. The Call Center Representative will serve as liaison between clinical teams and other staff throughout the organization with an emphasis on team work to ensure patients receive high quality comprehensive care.
Duties:
- Manage Specialty schedules (PT, Dermatology, Rheumatology and others as added)
- Assist with scheduling and rescheduling patients
- Provide EOD clean-up of schedules (ensure all patients are checked-in, cancelled or no-showed
- Enter status of referral appointments in EHR following the referral workflow
- Ensure insurance eligibility for patients with MCP's or straight M/Cal
Experience and Skills
Minimum Qualifications:
- High School diploma or equivalent
- Current and in good standing; CDL, vehicle insurance and DMV printout.
Preferred Qualifications:
- One year experience in a medical front office setting
- One year experience running eligibility for Medical, including knowledge of Medi-Cal, Medicare, Private Insurance and Workers Compensation
- Basic knowledge of medical terminology
- Spanish speaking preferred
About Us: Chapa-De is a non-profit community outpatient health center with a mission to advance the health and well-being of American Indians and low income individuals living in our communities by providing convenient access to high quality, compassionate care. With clinics located in Auburn, CA and Grass Valley, CA, we have multidisciplinary health care teams that provide a broad spectrum of services.
Chapa-De recognizes that our strength lies in our people. We are committed to the principles of equal employment and complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is the intent of Chapa-De to maintain a work environment free of harassment, discrimination, or retaliation. We are dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment. Chapa-De provides reasonable accommodation to enable qualified individuals with disabilities to perform the essential functions. Please tell us if you require a reasonable accommodation. Preference in filling vacancies will be given to qualified Indian applicants in accordance with the Indian Preference Act (Title 25, U.S. Code, section 472 & 473).
