Call Center Representative

Exciting Opportunity: Join Global Partners Group as a Call Centre Representative in Sacramento, CA !

Are you ready to be part of a dynamic team, delivering exceptional customer service? GP Group, a leading call centre operating seamlessly between the US and the UK, is actively seeking individuals to join our team as Call Centre Representatives in Sacramento.

Why Choose Global Partners Group:

Global Connectivity:

• Be part of a company that operates seamlessly between the US and the UK, contributing to international business success.

Innovative Environment:

• Thrive in an innovative and technology-driven setting where continuous learning opportunities abound.

Diverse Team Culture:

• Join a team that values diversity, collaboration, and individual contributions, fostering a positive workplace.

Career Growth Opportunities:

• GPG is dedicated to the professional development of its employees. Explore opportunities for career advancement.

Key Responsibilities:

• Handle inbound customer inquiries with a focus on delivering exceptional service.
• Provide information about products, services, and troubleshoot customer concerns.
• Document customer interactions accurately and efficiently in our system.
• Collaborate with team members to enhance overall customer satisfaction and call centre performance.

Qualifications:

• Excellent communication and interpersonal skills.
• Problem-solving abilities and a customer-centric mindset.
• Familiarity with customer service software and technology.
• Previous customer service experience is preferred.

How to Apply:

Ready to embark on a rewarding career journey? Send your resume to california@globalpartnersgrp.co.uk

Join GPG in redefining customer service excellence.

We look forward to welcoming you to our team!

Job Type: Full-time

Salary: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Sacramento, CA (Required)

Work Location: In person