Address
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SalaryPosition: Call Center Manager
Pay: $25 per hour
Location: Thomaston, CT
Hours:
Full-Time
8 Hour shifts
Monday-Friday
Rotating Saturdays
Overtime available.
Benefits:
- Highest pay
- Structured bonuses
- Retirement Plan
- Full-Time hours with overtime
- 5 Sick days, up to 15 vacation days, 8 holidays.
- Health Insurance
- Dental Insurance
Requirements:
- Prior Call Center, appointment center, and CSR experience is preferred
- Ability to connect with customers and guide them to service solutions
- Pleasant phone voice and telephone etiquette
- Ability to maintain energy and composure
- Listening skills to understand the unique needs of our customers
- Background check and drug test
Summary:
We are looking for the right person to help us build, work in and manage our center. Build in our existing location, work stations, phone system, call taking hardware. We have a vision and instruction for the build. When complete you and your team of 1-2 CSR's will be experts at taking calls, emails, texts etc. Helping our customers feel great about their choice to contact us.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Work Location: In person
