Address
Form of work
Salary```Duties```
- Provide exceptional Customer Service to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and requests
- Perform data entry and maintain accurate customer records
- Analyze customer needs and recommend appropriate products or services
- Upsell additional products or services to maximize customer satisfaction and sales
- Handle and resolve customer complaints or issues in a professional and timely manner
- Make outbound calls to follow up on customer inquiries or provide updates
```Experience```
- Previous experience in a Customer Service role preferred
- Strong communication skills in English, both verbal and written
- Ability to communicate effectively and professionally with customers of diverse backgrounds
- Multilingual abilities, particularly in Spanish, is a plus
- Proficient in data entry and computer skills
- Sales experience or the ability to upsell products or services is desirable
Thank you for your interest in joining our team as a Customer Service Representative.
Job Type: Full-time
Pay: $700.00 - $900.00 per week
Benefits:
- Flexible schedule
- On-the-job training
Experience level:
- No experience needed
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
- Office
Ability to Commute:
- Milwaukee, WI 53207 (Preferred)
Ability to Relocate:
- Milwaukee, WI 53207: Relocate before starting work (Preferred)
Work Location: In person
