Call Center Agent

Elle Seller is we are seeking a motivated and dependable Call Center Agent to join our team. As a Call Center Agent, you will play a critical role in providing excellent customer service and support to our clients. You will be responsible for handling a high volume of inbound and outbound calls, answering customer inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate will have strong communication skills, the ability to multitask, and a passion for helping others.

Salary:

$950 - $1250 per week

Job Type:

Full-time

On site Job

Location: New York, NY

THIS WILL BE AN OFFICE JOB AND CANDIDATES MUST WORK IN THE OFFICE WITHIN THE NEXT 3 WEEKS

Responsibilities

• Handle a high volume of inbound and outbound calls in a timely and professional manner
• Provide excellent customer service and support to clients, answer inquiries, and resolve issues
• Maintain accurate and up-to-date customer records and case notes
• Use customer relationship management (CRM) software to manage and track customer interactions
• Collaborate with team members to troubleshoot and resolve complex customer issues
• Meet and exceed individual and team performance targets and goals

Requirements

• High school diploma or equivalent
• Minimum of 1 year of customer service experience, preferably in a Call Center or similar role
• Excellent verbal and written communication skills
• Strong problem-solving and decision-making abilities
• Ability to handle high-stress situations and remain calm under pressure
• Proficient in using customer relationship management (CRM) software
• Flexibility to work shifts, including evenings, weekends, and holidays

We offer a competitive salary and excellent benefits, including health insurance, flexible hours, and paid vacation. If you are an experienced marketing executive who is ready to make an impact with Elle Seller, we’d love to hear from you!

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