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Form of workFotografiska is the Contemporary Museum of Photography, Arts, and Culture. A destination to discover world-class photography, inspiring programming, elevated dining, and surprising new experiences, Fotografiska was founded in Stockholm in 2010. The Museum has since opened a treasured, historic landmark building in NYC's Flatiron District, expanded to Tallinn, and welcomed the Berlin Museum in September 2023. Fotografiska's goals are simple: to inspire new perspectives for a more conscious world through the power of photography, to bring people together in discovery, experience, impact, and community.
Verōnika Fotografiska New York
On the expanse of the second floor of Fotografiska New York, climb the grandiose staircase and enter a hidden den brought alive with layers of velvet, burning candles, greenery, and music. Bar Verōnika is the enclave to enjoy a martini and crispy oyster bite in the salon before dining in the restaurant. Beyond the Bar lies Verōnika, an elegant brasserie paying homage to traditional restaurant theatre, with an eye for fresh and innovative dishes crafted with a light touch. A blend of high flavor table side service, sustainably sourced ingredients and a third act of sweet indulgence. A clear and concise glass list marries old and new world method wines by the bottle, magnum, and jeroboam.
The Role
Verōnika Bussers & Runners provide intuitive support for Servers and Service Captains. They provide the backbone of service by ensuring the timely execution of Verōnika Steps of Service with precision and attention to detail, and they are experts in anticipating the needs of both our guests and our team. Reporting directly to the Restaurant Manager, Verōnika Server Assistants ensure service excellence by providing consistent operational support, and they represent our brand by embodying our core values: joy, curiosity, entrepreneurialism, inclusivity, and confidence. The ideal candidate understands the critical role they play in elevating our brand standards and ensuring perfect guest experiences every single night.
Responsibilities
- Expertly follow the Verōnika Steps of Service to ensure impeccable guest service every single night.
- Run dishes to the proper table and seat number in a timely manner ensuring the quality and consistency of each dish.
- In-depth menu knowledge and allergen awareness for all food and beverage menus.
- Manage water service by knowing each guest's preference and maintaining water levels throughout service.
- Ensure timely course changes by swiftly clearing, crumbing, and marking tables before the next course arrives.
- Maintain clean, organized, and stocked service stations at all times.
- Provide barista service for assigned sections with an expert knowledge of our coffee/tea offerings and how to prepare them.
- In-depth menu knowledge and allergen awareness for all food and beverage menus.
- Complete all opening and closing side work duties with accuracy and attention to detail.
- Attend regular operational meetings and team trainings to ensure ongoing knowledge, growth, and effective coordination and cooperation between departments.
- Competency regarding Fotografiska and our various programs and amenities.
- Follow policies and procedures to ensure that overall cleanliness of the venue meets State Health Code Standards, with the expectation of passing a Grade A.
- Have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with our members, guests and F&B leadership.
Requirements
Preferred Qualifications
- 2+ years of experience in a Runner or service support role in a luxury hospitality venue with fast-paced, volume seating.
- Open availability on Monday-Saturday from 3pm on and the willingness to work 3-4 nights a week.
- The ability to learn and memorize our menu including ingredients, allergens, one-liner descriptions, and beverage pairings.
- The ability to remain calm and professional in a fast-paced, high pressure work environment.
- Must be able to lift/move up to 10lbs, frequently lift/move up to 25lbs and occasionally lift/move up to 50lbs.
Diversity & Representation
Fotografiska is committed to building and supporting inclusive and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
Benefits
- Compensation: $16.00-$17.00 per hour, plus tips, to commensurate with experience. This position is part-time.
- Retirement Plan (401k, IRA)
- Training & Development
- Wellness Resource
