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SalaryThis position is hybrid. (3 days onsite / 2 days offsite)
Role responsibilities:
- Reviews, analyzes, and evaluates information technology systems operations.
- Determines user needs and requirements and recommends ways to improve systems.
- Serves as primary point of contact between users and engineering/development staff. Identifies, documents, reports and tracks system issues. Supports the process of translating business needs into formal technical requirement deliverables.
- 5-10 years of experience.
Role must-have's:
Well experienced with Agile/Waterfall methodology, processes and cadences
Liaison between technical groups and the business owners
Ability to interact and handle different groups with competing needs
Strong requirements gathering technique and elicitation skills
Effectively communicate with all project stakeholders representing all levels of the organization including senior Leadership up to VP level
Ability to independently research topics using available tools like SharePoint and other document repositories
Proficiency in MS Word, MS Excel, MS PPT and MS Visio
Ability to be an active project participant by offering feedback, guidance and assistance to help meet project delivery dates
Strong analytical and problem solving skills
Demonstrate strong verbal and written communication skills
The ability to write requirements/user stories and acceptance criteria that are clear, concise, testable and can be interpreted by development teams using the INVEST criteria
Ability to recognize and determine whether the changes as a result of the project would impact other systems
Ability to identify up/downstream dependencies
Organizational skills; coordination of meeting agendas, minutes and action items
Ability to work in a fast-paced environment and support multiple project assignments, and multiple business owners
Ability to adapt to constant changes
Traceability of other considerations which may be overlooked by business
Business Analysis Tools:
MS Visio (Must Have)
JIRA
Business Process Modeling Notation (BPMN) Nice to have
o A standard used to construct process flows to clearly show impact of the project (as-is and to-be flows)
