Business Transition Specialist

Location:
100 Public Square - Cleveland, Ohio 44113
Objectives:

• Provide administrative support to qualifying new Private Client Advisor's ("PCA's) in their client onboarding efforts
• Provide operational training & support to new PCA's as they transition to KIS
• Provide administrative & operational support to PCA's as they transition their practice to managed account strategies
• Centralized book of business management & oversight - transition accounts to appropriate PCA (Pershing/ annuity carriers)

Essential Job Functions:

• New Hire Book of Business Transition/Onboarding Support
• New PCA Training & Support
• BOB Conversion Support
• BOB management

Book of Business Transition Team

• Provide IA support to new PCA in client onboarding efforts
  • Open accounts
  • Prepare & submit ACAT transfers
  • Paperwork completion with the client
  • Client communication
• Remove all administrative tasks from the PCA to allow focus on client onboarding
• Support newly onboarded PCA's (less than 1 year) and Assist (as needed) with new hire on boarding

New PCA Training & Support

• Provide Systems Training - NetX, COB 2.0, SignIx, Annuity Wizard, Salesforce
• Assist with KIS forms & required documents
• Paperwork processing
• Coordinate efforts for enhanced training with partners:
  • CSG, Compliance, Licensing, Financial Planning, Salesforce, Product Training

Book of Business Conversion Support

• Support PCAs in managed account strategy conversion
• Assist with paperwork preparation

Book of Business Management

• Centralized BOB movement support
• Rep of Record changes - Annuity Rep Code Changes
• Reassignment of accounts
• Ongoing monitoring of annuity reassignments

Other:
Managed Money Annual Review Reminders - Download reports from Salesforce of all outstanding Annual Reviews that need to be completed.
Qualifications:

• Bachelor's degree preferred; high school diploma required with equivalent work experience considered.
  3+ years' experience in securities supervisory/compliance activity within a brokerage or bank-based brokerage firm.
• Must have strong organizational, verbal, written communication skills, including the ability to be comfortable working for and receiving instructions from several team members.
• Strong proficiency in all Microsoft Office suite applications (Excel, Word, Outlook, etc.).
• Ability to be flexible and work diplomatically in team environment and the ability to quickly assimilate and use other programs, processes, and procedures with minimal to moderate instruction is necessary.
• Highly organized individual with a penchant for strong judgement, accuracy, the capability to balance multiple priorities and the ability to perform at a high standard in a fast-paced environment.
• Preferred Licenses: FINRA Series 7 or 6, 63,65 or 66 and applicable state life and health insurance license.

Job Posting Expiration Date: 04/20/2024
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.