Job Description
The BSA will work collaboratively with functional and technical project members and subject matter experts (SMEs) to define and document detailed business requirements, solutions, and integrations related to the applicable project. The BSA will support subsequent project phases including testing, training and communications support activities related to project implementations.
Activities
• Participate in all project phases, including requirements, fit/gap, configuration build, testing, training prep, and stabilization
• Gather and document University of California (UC) policy, collective bargaining agreement (CBA), and procedures in preparation for requirement gathering sessions
• Document current state and future state business processes for timekeeping, payroll, and/or scheduling areas
• Document and maintain functional issues, gaps, risks and configuration decisions in partnership with vendor consultants
• Work with technical resources to document integration requirements and specifications related to other upstream and downstream systems
• Generate functional specifications for custom report development
• Advise stakeholders on options, risks, and cross-functional impacts on other processes or downstream systems
• Report clear status to project management, including priorities, issues, and risks promptly
• Support project team with administrative and reporting related tasks as requested
Minimum Qualifications
• Bachelor's degree in Business, Information Systems or Computer Science (or related) OR combination of relevant professional experience and education.
• Four (4) years of data analysis experience on a system implementation project
• High aptitude for research, data collection, problem-solving, and identifying issues and trends
• Demonstrate skill in analyzing information and procedures, understanding up and downstream impacts, defining problems and objectives, formulating logical and objective conclusions, and recognizing alternatives and their implications
• Strong verbal and written communication skills, with the ability to effectively communicate technical information to both technical and non-technical resources
• Strong collaboration and teamwork skills with the ability to work effectively in a diverse and dynamic environment
• Experience creating data analyses and reports, identifying patterns, and translating the meaning
• Strong interpersonal and organizational skills with the ability to think strategically and creatively
• Experience with documenting functional requirements, design specifications, and test cases
• Ability to work independently and manage multiple tasks with minimal supervision
• Solid understanding of application development life-cycle and best practices
Preferred Qualifications
• Experience working in a large, complex healthcare setting
• Working knowledge of university staff personnel policies and collective bargaining agreements related to, or having an impact upon, time and attendance functions
• Experience with implementing or upgrading timekeeping systems
• Experience using Promapp or other business process management software
• Experience using Smartsheet or other work management platform