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Form of workApply Job no: ISIJP00009001 6 Month contract opportunity - W2 (No C2C) Compensation: $60 - $66/hr Onsite:1090 Kifer Rd., Sunnyvale, CA, 94086 Intuitive Surgical, in cooperation with our recruitment partner Raise, are hiring. At Intuitive, we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer in robotic-assisted surgery (RAS), we have been expanding our innovations through technology to help make a difference in the world. For 25 years, human ingenuity has guided our journey to help solve some of healthcare's most complex challenges. Join us in making big leaps forward for healthcare professionals and their patients.
Together, let's help to advance the world of minimally invasive care. Primary Function of Position: Business Systems Analyst: Analyzes complex business problems to be solved with automated systems. Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost effective manner.
Configures system settings and options; plans and executes unit, integration and acceptance testing to meet business requirements. Designs details of automated systems. May provide consultation to users in the area of automated systems.
May lead cross-functional linked teams to address business or systems issues. Survey Tip: May be client-focused, working in conjunction with Professional Services and Outsourcing functions. May include company-wide, web-enabled solutions.
The Business Systems Analyst for Enterprise Business Applications CAD Tools will be the individuals supporting the Engineers at Intuitive who are using multiple CAD Applications to develop products. This person will be a member of a team who can work with little supervision in resolving level 1 and level 2 problem tickets. Level 3 tickets will be escalated to an appropriate IT Engineering Team member in Sunnyvale.
This person will interact with the Engineering Team to understand their tool usage needs and will either make updates when appropriate or recommend solutions to IT Management in accordance with the IT Change Control policy. This role will work closely with the IT Engineering Team in Sunnyvale to observe the best practices and to ensure that best support is provided to the Engineering Team. Roles & Responsibilities: Subject matter expert in the CAD Tools (SolidWorks, Creo, Rhino, others) that are being supported Supporting the primary PDM Tools namely PTC Windchill PDMLink, SolidWorks, PTC Creo, Ansys, Maya, Rhino Supporting non-CAD tools such as Kaltura (Video Management Application), Goldfire (Enterprise Search Application), Vuforia (Augmented Reality Application), Polarion (ALM), JIRA, Confluence (Collaboration) if needed Supporting new tools that are added to the existing tools based on the needs of the Engineering Team Report to IT Engineering Team Manager Sunnyvale regularly on the status of the tickets MUST be able respond to US, EU and Mexico users during North American business hours Will manage open tickets and make sure that they are being addressed on a timely basis per the departmental SLA Skills, Experience, Education, & Training: Should have a Bachelor's degree in Engineering, Computer Sciences or Information Systems or equivalent work experience Should have a 4 to 5 years hands-on experience with PTC Windchill products (PDMLink, ProjectLink, PartsLink, ThingWorx, Windchill Work Group Manager, CAD Worker, etc) Should have at least 4 to 5 years of knowledge and hands-on experience with SolidWorks and/or Creo Must have high-level communication skills Should have hands on experience with delivering and supporting customer focused and results-based solutions Must be able to learn rapidly, adapt easily to change, and work on varying assignments.
Knowledge and experience with understanding and guiding engineering lifecycle/workflow/change notices practices and approaches. Must be an experienced problem solver Experience with end user support. Engineering background is a plus PLM/PDM domain experience a plus Linux hands on experience for implementing/setting up/configuring Windchill PDMLink, Bitbucket, Jira, Confluence is a plus.
Knowledge and experience with Ansys, Rhino, Maya a plus Knowledge and hands-on experience with other CAD Tools a plus Experience with ServiceNow a plus CAD Version control experience a plus Knowledge of Agile a plus Experience with non-CAD tools such as Kaltura (Video Management Application), Goldfire (Enterprise Search Application), Vuforia (Augmented Reality Application), Polarion (ALM), JIRA, Confluence (Collaboration) a plus Experience creating dashboards using Tableau a plus Training end users and creating training materials is a plus Please interpret this as Intuitive policy to which all suppliers are required to comply.Please note that this is a contract role providing services to Intuitive through our direct sourcing partner, Raise who manages Intuitive's Contractor Talent Community. If you are selected for this role, you will be employed by Raise and will not be an employee of Intuitive. Work with an Award Winning Employer: Best Places to Work, Glassdoor Employees' Choice, 2019 (#12 of 100), 2020 (#7 of 100) America's Best Midsized Employers, Forbes, 2019 (#149 of 500) Top 150 Places to Work in Healthcare, Becker's Hospital Review, 2019 Top CEOs, Glassdoor, 2019 (#9 of 100) Raise and Intuitive are Equal Employment Opportunity Employers.
We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment all qualified applicants with arrest and conviction records in accordance with fair chance laws. Int22 Published on 14 Dec 2023, 6:42 PM
