Address
Form of workExecute all tasks of specified applications including user management, testing, release installation, new enhancement discovery, and vendor relations. Work with business lines to determine technology needs.
Essential Responsibilities:
- Serve as Application Administrator for various applications including the banking core, imaging repository, and critical line of business applications.
- Execution of system configuration changes.
- Serve as subject matter expert for core banking and FIS ancillary applications.
- Work with business lines to determine technology needs.
- Coordinate the testing and release installation of all new application releases for the core system.
- Research all new enhancements and engage in discussions with peers and business partners to determine if the enhancements should be utilized.
- Work with peers and business partners to implement process improvements.
- Serve as the TowneBank point of contact for communications with the application vendors.
- Work with the software vendors to resolve software issues and submit enhancement requests.
- Maintain detailed documentation regarding all implemented enhancements and functionality.
- Provide end-user support and serve as Tier II application support.
- Communicate with and train end-users.
- Support Bank Change Management Process.
- Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
- Other duties as assigned.
Minimum Required Skills & Competencies:
- Understand general business concepts and be able to advocate for the business.
- Outstanding verbal and written communication skills.
- Outstanding organizational skills.
- Ability to lead a team in a project manager or business analyst role.
- Enjoy very detailed research and documentation.
- Have a general understanding of technology.
- Ability to make presentations in front of an audience.
- Experience with Microsoft Word & Excel.
Desired Skills & Competencies:
- Bachelor's degree in Business or Information Technology
Physical Requirements:
- Express or exchange ideas by means of the spoken word via email and verbally.
- Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time.
- Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
- Not substantially exposed to adverse environmental conditions.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
