Business Systems Analyst

Sprague is passionate about delivering the diverse products and programs that warm, power and move the world. We keep homes warm through Northeastern winters and hospitals cool through summer. We help small businesses focus on serving their communities, and our renewable fuels keep our country’s infrastructure running. From importing wind energy components to deploying leading-edge solar technology to help power terminal facilities, we are committed to continually evolving to meet our customers’ changing energy needs.

This opportunity is hybrid and will be based in Portsmouth, NH.

Our Culture

We recently surveyed our employees to ask them their favorite part of the job. They answered, "The people I work with."

In addition to great coworkers, you’ll enjoy perks like medical benefits and retirement contributions that start on your first day. Employees start with three weeks (15 days) of paid vacation time per year! Sprague also provides tuition reimbursement for any employee that would like to further their education. Sprague has adopted a casual business dress code where you can wear jeans to work! Do you like to get involved where you work? Is giving back important to you? It’s important to us, too! Sprague donates back to the communities in which we live and work every year, and provides opportunities for employees to support the charity of the week. In addition, Sprague offers paid volunteer time to allow employees to support charities which are meaningful to them. Sprague has a range of committees to support varying initiatives (Sustainability, Charitable, Scholarship, Innovation, FunForce, etc.). Sprague is a place that cares about its employees, its community, and about creating a place where people want to come to work every day.

Plus, we have some great benefits!

• 401(k) Traditional and Roth plans with employer match of 60% of the first 6% of the employee’s contribution
• Defined Contribution Plan with an automatic 5% contribution from Sprague
• Paid Volunteer Time
• Choice of high deductible and PPO Health Plans to fit your individual needs
• Wellness Program

We want to hear from you!

Are you a Business Analyst who wants to work with Application Developers and Project Managers to make all that happen? If you’re an experienced Business System Analyst with demonstrated success leading cross-functional project teams to deliver technology solutions, we’d like to meet you.

The Business System Analyst is responsible for effectively leading the development, implementation and maintenance of a company's technology systems. In this role you will collaborate with cross-functional teams to evaluate and analyze business requirements, provide guidance on system design and capabilities, develop and test necessary software, and implement solutions to meet business objectives. Additionally, the Business System Analyst will supervise and support initiatives, ensuring project delivery on time, within budget, and in accordance with defined quality standards.

Key Responsibilities:

• Leads business analysis activities for the organization, including requirements gathering, system design, testing, documentation, and implementation.
• Collaborates with teams across the organization to review and analyze current business processes, identify improvements and enhancements, and define business requirements for technology solutions.
• Develops and presents strategy and reports on progress and key metrics to senior management, including recommendations for improvements and adjustments to processes, systems, and procedures.
• Manages and oversees project team members in all tasks related to project delivery, including establishment of project scope, quality control, stakeholder communication, and risk management.
• Evaluates and provides recommendations for system architecture, design, and capabilities, including the ability to integrate with other systems and applications as needed.
• Identifies potential issues and risks in technology systems, and develops mitigation strategies to minimize impact on business operations.
• Provides expertise in software development, testing, implementation, and maintenance, ensuring that all deliverables are delivered on-time, within budget, and with high quality.

Do you like to solve problems and consider yourself forward thinking? If you are looking for a place to challenge yourself, then Sprague is your place. Sprague employees are dedicated and driven. We work best as a team, knowing that collaboration leads to innovation and the best customer experience. We are looking for hardworking colleagues to join us and help us stay at the forefront of the energy industry, which is where we’ve been for the last 150 years.

Qualified candidates for this role will have the following:

• Bachelor’s degree in an associated discipline and a minimum of 5 years of experience or an equivalent combination of education and training that provides the required skills and abilities
• 5+ years of experience in Business Systems analysis, with demonstrated success leading cross-functional project teams to deliver technology solutions.
• Experience in the energy industry a plus
• Expertise in software development, testing, implementation, and maintenance.
• Strong understanding of business processes, requirements gathering and analysis, and project management methodologies.
• Ability to work collaboratively with cross-functional teams and communicate complex technical concepts to non-technical stakeholders.
• Strong leadership, problem-solving, and decision-making abilities, with the ability to manage multiple projects and priorities.
• Knowledge of Agile methodology and experience working in an Agile development environment
• Previous experience working with Azure DevOps or other application lifecycle management tool preferred
• Highly desired previous experience and knowledge of Business Process Improvement best practices
• Solid understanding of business analysis techniques/tools and project management methodologies
• Ability to influence stakeholders and work closely with them to determine acceptable solutions
• Ability to multi-task while maintaining attention to detail
• Excellent written and verbal communication skills
• Ability to prioritize workload, perform under pressure in a fast-paced environment, and relate to customers, outside contacts and fellow employees

Who we are:

Sprague takes a collaborative, customer-centric approach to providing best-in-class energy products and related services throughout the Northeast. Founded in 1870, we pride ourselves on offering customers the expert solutions and high-quality service that help their businesses thrive in any market landscape. Sprague values innovation, safety, integrity and people. We know that our people are what set us apart from our competition, and we work hard to make sure each employee across our 20+ locations knows how important they are to our community.

Come join us to learn why we are consistently celebrating 20-, 30-, and even 40-year anniversaries here at Sprague!

Sprague is an EEO/AA employer. We strongly encourage minorities, females, Vets and individuals with disabilities to apply.

As a federal contractor we adhere to OFCCP employment regulations. Click here for OFCCP compliance information.