Description
Do you want to be a part of a culture that drives performance and celebrates success? Victra is Verizon's largest Authorized Retailer operating in over 1600 stores in 49 states – Our focus is to connect technology to life in the most fun and trusting way. We are seeking a Business Solutions Analyst who will provide guidance, facilitate business changes, and collaborate with business partners to ...
YOUR FOCUS (JOB DUTIES AND RESPONSIBILITIES):
• Laser focus on vendor program services performance, driving detailed plans to target outliers and improve overall program health
• Execute new programs, product and services integration as approved by leadership
• Identify, build processes and reporting to mitigate POS fraud
• Work cross functionally to coordinate commission fraud and manipulation mitigation processes implementation
• Work with product teams to implement promotions and coupons within the point of sale system
• Focus on documentation of commission, contest and point of sale activity changes
• Proactively identifies and monitors systems manipulations which includes SKUs, products in POS
• Develop and maintain partnerships with field and corporate leaders
• Implement processes for commission and system manipulation monitoring within our global capabilities team
• Maintain commission master documentation and collaborate on maintaining financials reporting for programs and services
• Manage the commission matrix for field facing information
• Investigates commission discrepancies and manages tickets
Here's what we can offer you in exchange for your world-class work:
• Paid Training
• Premium Health, Dental, and Vision Insurance
• Paid Maternity Leave
• 401K Match
• Tuition Reimbursement
• 50% off Verizon Service
• VNation Disaster Relief
• Referral Bonus
• Diversity, Equity, & Inclusion Employee Resource Groups
• Frequent Contests
• Career Advancement Opportunities
YOUR BACKGROUND (REQUIREMENTS AND QUALIFICATIONS):
You are a driven self-starter that is comfortable challenging business partners in a constructive way. You can maintain focus, accuracy, and composure during high expectation / high-pressure situations. We are looking for the Business Solutions Analyst to also bring the following:
• Bachelor's degree in business administration or equivalent experience is preferred
• Proven decision making and problem solving skills
• Excellent communication skills, with an ability to translate data into actionable insights
• Proven analytical skills
PHYSICAL REQUIREMENTS
● Ability to lift up to 10 pounds
● Ability to sit and stand for long periods of time
(unless accommodations are required/requested for an employee under the ADA)
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work environment is a typical climate-controlled cubical office setting. The noise level in the work environment is usually quiet to moderate.
EQUAL OPPORTUNITY EMPLOYER
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.
**The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be a comprehensive list of all duties, responsibilities, and skills required of employees so classified.