Business Process Consultant - Advanced

Work with stakeholders and development team to determine requirements Communicate changes, enhancements, and modifications verbally or through written documentation Be perceptive, creative and a reliable problem-solver Be independently motivated to take end- REQUEST FOR QUOTE to-end ownership of tasks Ensure technology solutions align with business needs and strategic goals Research, document, test, and leverage business solutions Create deliverables such as activity diagrams, use cases, user stories, entity-relationship diagrams, test scripts, etc. Verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards Troubleshoot and resolve complex problems utilizing knowledge of software applications and configuration Perform quality assurance / testing of products and solutions Maintain procedures manuals, topic papers, build notes, and system documentation Develop/program system enhancements Support User Acceptance Testing (UAT)

ALL POSITIONS: Bachelor's degree in Business Administration, Computer Science, Engineering, MBA or related field preferred Knowledge/experience with Florida Safe Families Network (FSFN) preferred Knowledge/understanding of FSFN technical architecture preferred Experience using JIRA and Azure Dev Ops preferred Experience using Rational ClearCase and ClearQuest preferred Experience operating within an Agile development methodology Experience in a technical business systems analyst position with a proven track record to work under pressure and deliver Experience with Child Welfare applications and functionality preferred Quality Assurance/Tester(s): Experience writing test scripts based on acceptance criteria Experience with IBM Rational Functional Tester and IBM Performance Tester Experience testing APIs/web services integration between applications Experience running test scripts and documenting results, including documenting defects Experience participating in daily scrum meetings with users and developers to report and suggest resolution to issues discovered during testing

The submitted candidate(s) must be able to apply common knowledge, skills, and abilities in the following areas: 1. Communication: Able to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e.; project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others. 2. Customer Service: Works well with clients and customers (i.e.; business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem. 3. Decision Making: Makes sound, well-informed, and objective decisions. 4. Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others. 5. Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others. 6. Leadership: Motivates, encourages, and challenges others. Is able to adapt leadership styles in a variety of situations. 7. Problem Solving: Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations as accordingly. 8. Team Building: Encourages, inspires, and guides others toward accomplishing the common goal.

Bachelor's or Master's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. (Required)

Location: Remote - Hybrid; Position can be remote, but requires candidate to be onsite for meetings and presentations on select days throughout the month/year at DCF Headquarters in Tallahassee; Negotiable