Business Process Analyst

Business Process Analyst

The Bureau of the Comptroller and Global Financial Services Charleston (CGFS), Department of State (DoS) has a requirement for a Business Process Analyst (BPA) to perform accounting, reconciliation, financial systems analysis, interface file management and financial reporting support services in the areas of treasury reporting and financial reconciliations.

Interested in Applying? I have a few preliminary questions...

• Do you love working with numbers and research?
• Do you love analysis and problem solving?
• Do you love figuring out how to make operational procedures better?
• Can you create and maintain complex spreadsheets?
• Are you really good with accounting and financial software?
• Are you looking for a job in the Department of State, located in Charleston, SC?

If you answered yes to most of these, keep reading on.

Why is this Different from other Job Opportunities?

All personnel provided under this task order must be able to either possess or obtain a security clearance of Secret, to be issued by Department of State, Diplomatic Security. Important note to consider: A secret clearance will open a lot of doors for your career in the Government to include possibilities of being hired directly.

You must meet these minimum requirements:

• Experience supporting some of the enterprise accounting and financial systems and technical environments
• Ability to analyze complex requirements, develop alternate solutions, and perform evaluations of a wide range of systems and related financial services support issues
• Supporting design, implementation, and testing of accounting and financial management systems
• Works as a team member analyzing task requirements, developing work plans, executing assignments, and preparing documentation

We are also Looking for:

• A four-year degree from an accredited college or university (preferred)
• Current knowledge or ability to learn DoS accounting and financial policies and procedures as contained in the Foreign Affairs Manual and Foreign Affairs Handbook, as supplemented with internal operating procedures. and knowledge of Treasury reporting process requirements
• Functional expertise and experience in Federal accounting operations, policies practices, reporting and Business Processes/requirements is desirable
• Demonstrated ability to analyze complex financial systems, troubleshoot issues, develop, communicate, and implement cost-effective solutions to the Department's requirements
• Strong Excel skills required to maintain spreadsheets in order to monitor trends, analyze data, and prepare statistical reports

Our most Successful Employees in this position demonstrate:

• Ability to obtain in-depth functional knowledge of financial operations that provides a basis for analyzing Business Processes, information flows and relationships to the supporting automated systems.
  • Current knowledge or ability to learn Department of State accounting and financial policies and procedures as contained in the Foreign Affairs Manual and Foreign Affairs Handbook, as supplemented with internal operating procedures and its application to DoS financial and accounting systems is preferred
  • Possess technology savviness and ability to catch on quickly. Knowledge on computer-based applications including word-processing, web-based applications, spreadsheets (VLOOKUP and pivot tables, and database management)
• The candidate should be a team-player with a positive attitude.
• Able to multi-task during times of high email volume to accurately address customer inquiries and able to escalate issues to the Supervisor and Manager as appropriate
• Attention to detail, critical thinking, and out-of-the-box thinking is encouraged, ability to work and mold to an ever-changing environment is a must
• Provide user support as needed, identify training requirements and prepare/ review documentation.
• Ability to compile and analyze data from various sources into an organized report format to be provided to Management
• Effective communication with all levels (Colleagues, shareholders, and upper Management); ability to create rapport and ask the right questions to gather Client's requirements; able to convey difficult terms and processes in an easy-to-understand language and terminology
• Experience with processing IPAC, Cash Receipts, Grants and Government travel to act as a back-up in these sections is preferred

Day-to-day Job Responsibilities include:

• As part of the Office of Reports and Reconciliation Directorate, Interface Control Branch reconciles payments and collections owed to and by the Department of State. These payments and collections are processed through various channels, including: Intragovernmental Payment and Collections (IPAC), Collection Information Repository (CIR), Grants - Health and Human Services (HHS) Payment Management System (PMS), and Government Travel - Domestic, White House, and E2 Solutions for travel management and transportation transactions

Functional Responsibilities include, but not limited to:

• Maintain memoranda accounting records and spreadsheets as needed to supplement the official accounting records and to supplement work measurement
• Provide technical and reporting support, as well as reports preparation for the Branch Chief.
• Employee will be processing Cash Receipts, IPACs, and G-Invoicing transactions, or verify and submit lockbox and passport receipts, finding was to improve the process as we change our processing to accommodate new Bureau initiatives
• Safeguard and secure Personable Identifiable information (PII), adhere to OMB's A-123 Internal Controls and provide input into the annual review of the A -123 budget cycle memos
• Perform analysis of complex business functions and operational processes for the Global Financial Operations department
• Reconcile the Government Travel Charge Card on a monthly basis:
  • Research charges incurred during official PCS or TDY travel.
  • Resolve discrepancy.
  • Dispute incorrect charges/transactions.
  • Analyze GFMS/RFMS travel data to ensure accuracy with Statement and backup documentation.
• Provide user support as needed, identify training requirements and review/prepare documentation
• Support ISO 9001 requirements by reviewing existing Quality Work instructions (QWIs), Reference Documents (RDs), Forms, etc. to ensure they are relevant and consistent with Business Processes and CGFS policy requirements

Additional duties may include:

• Become the Subject Matter Expert (SME) for all the reports, business intelligence software, financial management policies, practices, and operations so that they can incorporate the client's requirements more effectively and within policy Review the Statement of Difference Report from Treasury to make sure transactions amounts and fiscal information is correct
• Review the Statement of Difference Report from Treasury to make sure transactions amounts and fiscal information is correct

Work Schedule:
The employee will work an 8-hour shift between the hours of 6:15 am to 6:00 pm with a non-compensated 45-minute lunch (See your Project Manager for work schedule and department policies). Additional hours may be required and must be authorized by your Project Manager and DoS Management. This is a hybrid position with 2 days teleworking and 3 days on-site.
Software systems and important process used:

• Office Software: Microsoft Office Suite (Office 365): Mainly Word, Excel and Access
• Reporting Database: Global Business Intelligence (GBI)
• Document Storage: Document Imaging System (DIS)
• Collection Research: LexisNexis
• Accounting Systems:
  • Global Financial Management System (GFMS)
  • Regional Financial Management System (RFMS)

IFAS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.