Business Intelligence Analyst

Req ID: 433164 

      BASIC PURPOSE: The Business Intelligence Analyst will be responsible for analyzing data and crafting meaningful visuals that guide strategic decisions. Working across data sources, you'll turn raw information into engaging reports and interactive dashboards. A key contributor to you success will be collaborating and building relationships with teams throughout Love’s business. You'll be responsible for designing and developing solutions that will enable business users to find opportunities and track KPIs to drive our business. This position will serve as a subject matter expert on effective presentation of insights with an emphasis on Tableau. Your role plays a vital part in providing insights that align with our goals and contribute to our success.

MAJOR RESPONSIBILITIES:

• Utilize SQL to build datasets and Tableau to create interactive web-based dashboards, ensuring leadership and stakeholders are informed about organizational goal progress.
• Identify, automate, and validate the extraction of new metrics from various data sources.
• Collaborate closely with the business stakeholders and technology teams to deeply understand business needs and guide the design of analyses/reports.
• Effectively present data using analytics and visualization tools to support informed decision-making.
• Create detailed analytical reports, simplifying complex data into clear visual insights.
• Merge internal and external datasets, conducting thorough statistical analyses to highlight competitive advantages.
• Develop strong relationships with technical teams and domain experts.
• Offer ongoing consulting and support for reporting and analytics as needed.
• Approach all project requests with flexibility and curiosity to enable more effective problem-solving.
• Demonstrate meticulous attention to detail when identifying and resolving issues during debugging and detecting data anomalies.
• Effectively manage time to complete job responsibilities, communicate expectations and meet deadlines efficiently.

EDUCATION AND EXPERIENCE:

• BA/BS minimum, Masters preferred, in a relevant field, such as business analytics, mathematics, statistics, finance, economics, management information systems, computer science, engineering or other quantitative fields. 
• 1-2+ years’ experience preferred in retail, sales, marketing, data, IT, or operations with exposure to reporting and analytics  
• At least 1 year of experience required using Tableau visualization software for data analysis and reporting.
• At least 1 year of hands-on experience writing SQL queries to extract and manipulate data.
• Proficiency in reporting, data management, and analytics tools, including the creation of ad-hoc reports.
• Strong teamwork and communication skills to collaborate effectively within cross-functional teams.
• Understanding of visualization principles and familiarity with designing effective dashboards.
• Proven troubleshooting and issue resolution skills in data-related tasks.
• Ability to create, interpret, and communicate technical documentation for training and end users.

SKILLS AND PHYSICAL DEMANDS: 

Hard Skills:  

• Proficiency in querying data from relational databases using SQL. 

• Experience with data wrangling, data cleaning and prep 
• Knowledge of basic statistics
• Excel proficiency, including simple formulas, lookups, and pivot tables.  
• Understanding of database concepts, structures, and experience in data manipulation

Soft Skills:  

• Natural curiosity that welcomes and embraces change and willingness to try new things. 
• Creative thinker; strong analytical, multitasking, and interpersonal skills.
• Excellent oral and written communication skills, including experience presenting to multiple audiences.

          (e.g., technical and non-technical, executive)

• Ability to devise an analytical approach to solving business problems. 
• Work effectively within a team-oriented and collaborative environment 
• Keen attention to detail 
• Highly motivated self-starter  

Typical Physical Demands:

• Requires prolonged sitting, some bending and stooping.
• Occasional lifting up to 25 pounds.
• Manual dexterity sufficient to operate a computer keyboard and calculator.
• Requires normal range of hearing and vision.

Job Function(s): Corporate 

Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:

• Gemini Motor Transport, one of the industry’s safest trucking fleets
• Speedco, the light mechanical and trucking service specialists
• Musket, a rapidly growing, Houston-based commodities supplier and trader
• Trillium, a Houston-based alternative fuels expert