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Form of workAt Houston Methodist, the Business and Community Outreach Specialist is responsible for the coordination of Community and/or Employer Relations development and management for the purpose of business growth. Works closely with leadership to ensure activities related to employer and/or community relations are aligned with the hospital strategic plan(s) and objectives and with growth initiatives targeted to community members. Develops, manages or assists with the hospital community benefit programs in collaboration with system efforts and resources and is responsible for community benefits activities. Develops, implements and measures the effectiveness of community and employer relations efforts and programs. Collaborates with executives, leadership team, physician liaisons, and/or corporate employer health services to build and improve as needed, relationships with the community, employers and school districts. May coordinate functions and activities such as health fairs and speaking engagements for physicians and/or within the community and targeted employers. Communicates and interacts on a regular basis with the Senior Leadership Team and directors and managers or other departments within the hospital.
Requirements:
- Coordinates and executes functions and activities such as community health fairs, speaking engagements, etc. aimed at fostering relationships with community and/or employers and other targeted community organizations and entities.
- Identifies and assesses those organizations that should be targeted to build relationships and grow the organization's/hospital's business. Responsible for making contact, building and maintain relationships
- Collaborate with peers and hospital leadership and community outreach specialists to strengthen community ties with the organization.
- Represents the hospital and CEO to community with poise and professionalism.
SERVICE ESSENTIAL FUNCTIONS
- Represents the hospital to external organizations. Develops strategic relationships with community organizations, area corporations, employers and the community, leading initiatives to establish, foster and improve hospital relationships with the community and targeted employers.
- Serves as hospital representative to area chambers. Holds board or leadership positions on select community boards and/or leadership teams as appropriate.
- Serves as a communication link between management, staff and outside agents (community representatives, community groups, physicians and their office staff).
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Ensures the timely, complete and accurate exchange of information (written and verbal) and ideas with all stakeholders including market intelligence, competitor information and business opportunities. Keeps senior management/leadership up to date and informed as appropriate.
- Stays abreast and adheres to current Stark, HIPAA and IRS regulations in accordance with Houston Methodist policies.
FINANCE ESSENTIAL FUNCTIONS
- Responsible for the annual community benefit report including coordinating with all service line leaders, tracking events/personnel attended/marketing collaterals and verifying and validating expense for the state report.
- Stays up to date on changes in assigned market(s) to identify potential new business or improve current service offerings.
- Maintain community/stakeholder database identifying community and business leaders in the market area.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Assess various sponsorship opportunities to meet the strategic objectives of the hospital, such as YMCA partnerships, galas, lunches, chambers, golf tournaments and health fairs.
- Assists the hospital leadership team with organizing and identifying representatives to attend community events, galas, and other sponsored activities.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
Qualifications:
- Bachelor's degree required. An additional four years experience in addition to the minimum experience requirement below can be considered in lieu degree
WORK EXPERIENCE
- Three years of progressive experience in the area of public relations, marketing, community relations, sales, business or fund development
- Hospital or healthcare related experience preferred
- N/A
KNOWLEDGE, SKILLS, AND ABILITIES
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
- Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
- Ability to handle multiple projects simultaneously while able to meet critical deadlines
- Excellent verbal and interpersonal skills and ability to interact professionally across all levels of internal and external stakeholders
- Proficient in spreadsheet, word-processing and presentation software
- Ability to work effectively in a team environment
- Ability to represent the hospital with poise and professionalism
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
- Uniform No
- Scrubs No
- Business professional Yes
- Other (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
- On Call* No
TRAVEL**
**Travel specifications may vary by department**
- May require travel within the Houston Metropolitan area Yes
- May require travel outside Houston Metropolitan area Yes
Company Profile:
Houston Methodist Sugar Land Hospital is committed to leading medicine by delivering the Houston Methodist standard of unparalleled quality, safety, service and innovation to patients in Fort Bend County and surrounding areas. With more than 1,300 affiliated physicians and 2,900 employees, Houston Methodist Sugar Land offers access to the most innovative care available, including comprehensive cancer care; neuroscience and spine care; orthopedics and sports medicine; heart and vascular care; women’s services; childbirth center with level III NICU; bariatric and digestive care; and advanced imaging — all backed by our focus on healing people today and offering hope for tomorrow
Equal Employment Opportunity
Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.
