Business Data Analyst

Pay Range: $85,000 - $110,000 / year

Salary offers are based on a wide range of factors
including relevant skills, training, experience, education,
and, where applicable, certifications obtained. Market and
organizational factors are also considered. Successful
candidates may be eligible to receive annual performance
bonus compensation.

Benefits Information:
We are proud to offer best-in-class benefits and programs
to support employees and their families in living healthy,
happy lives. Our pay and benefit plans have been designed
to promote employee health in all respects – physical,
financial, and developmental. Depending on whether it is
a part-time or full-time position, some of the benefits
offered may include:
Medical/Prescription Drugs
Dental
Vision
Flexible Spending Accounts (FSAs)
Supplemental Health Plans
401(k) Plan – Company match dollar-for-dollar up to 5%
Employee Stock Purchase Plan (ESPP)
Supplemental Life Insurance
Dependent Life Insurance
Short- and Long-Term Disability buy-up
Blueprint for Wellness
Emotional Well-Being Resources
Educational Assistance
Paid time off / Health Time
Variable Compensation Plans
Sales Incentive Plans

Look for more than answers.

At Quest, we are on a continuous journey of discovery and development. It’s this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast-moving career opportunities where you can affect change at a rate unheard of in many organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people.

Business Analyst, remote:

Under minimal supervision, the Business Analyst performs research, review, and analysis of data sources in multiple systems and at multiple sites, as needed.  This position is responsible for ongoing analysis of business information, obtained from a variety of sources, including laboratory, financial, and demographic data. It involves development and preparation of material for team members and customers.

This professional can work in a remote capacity. 

• Perform data analysis in support of ad-hoc and standing customer requests.
• Provide team support across territories, offering creating insights into new analytical tools, processes and methods that support the overall goals of improved business relationships and support.
• Perform mapping of demographic data, test code and related price information enabling consolidation of customer data to provide a global customer view.  In essence, the development and continued provision of a customer business assessment enabling a proactive and strategic approach to business retention.
• Research new data sources and analytical tools; contribute to new product development and improvement in product delivery and presentation.
• Assignment of special projects as needed.
• Ensure compliance with company policy and government regulations.

• B.S. or B.A. degree (or the equivalent in experience), and a minimum of five years’ experience in a high volume, laboratory customer services environment.  
• Six Sigma certification and/or project management certification desirable.
• Must have a global understanding of departmental and corporate systems: LIS, QDSS,QDRS, and other company utilized systems in order to successfully facilitate customer business analysis
• Intermediate knowledge of testing names and methods to facilitate test cross-mapping
• Proficiency with analytical tools (Access, Excel, Tableau), knowledge of data analysis methodology, use of presentation software, strong communication skills and a strong commitment to and affinity for delivering the highest level of customer service.
• Able to think analytically, conceptually, and systemically.  Able to synthesize complex or diverse information; collect and research data, draw valid conclusions, and make appropriate project decisions.
• Possess strong general business acumen – understanding business financials and metrics. Ability to apply industry knowledge to evaluation, analysis, and interpretation of data and make appropriate business recommendations.
• Excellent interpersonal skills necessary to effectively communicate with customers, vendors, and internal personnel, including excellent verbal and written communication skills.  Ability to work collaboratively across different work groups, including virtual work teams.

Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.