Business Construction Quality Manager - Remote / Virtual (Job Number: 702)

We are seeking a Construction Quality Control Manager for our federal team. This is a Remote / Virtual role that gets to support our entire business with overall management of the Johnson Controls Federal (JCFS) Quality Program to include internal business relationships with Operations, Human Resources, Information Technology, Sales, and other JCFS groups with a focus on activity related to business and contract quality processes. In addition, it may help on other related programs associated with the broader JCFS business such as Environmental Safety and Health, Training and internal Security. As part of the Operations planning team, works with Johnson Controls Federal Executive & Regional Leadership to identify and manage Key Performance Indicators.

At Johnson Controls, we support our nation’s most critical facilities, the people who occupy them, and the missions they enable. Johnson Controls Federal Systems (JCFS) is a specialized team serving as a trusted partner to the federal government. We help modernize U.S. military installations, Department of Defense and other federal agency facilities to be smarter, more resilient, efficient, sustainable, and secure.

Location: Remote / Virtual (work from home) with the ability to travel as needed. Huntsville, AL preferred
Benefits: Eligible for benefits on first day of employment
Vacation: 3 weeks of paid vacation per calendar year
Travel Required: Around 25%

As a Business Quality Manager, you will:

• Serves as the single point of contact to the JCFS Senior Director of Operations regarding the Quality Program and all project management technologies and program related activities.
• Develops comprehensive plans to communicate quality, operational needs, strategic plans, key project drivers, project organization, and business opportunities across multiple regions
• Acts as the primary point of contact for project management technology program related issues within the broader organization on all issues related to quality, project processes, program management, and related JCFS internal departmental issues. Leverages relationships to position the Organization’s selected project management (PM) technology programs as the preferred programs under the JCFS umbrella.
• Works closely with leadership team to communicate standardization and efficiency opportunities and to understand critical Johnson Controls business opportunities. Responsible for understanding and translating the strategic direction for internal departments so that project processes and procedures can be developed, updated, and implemented in PM technology programs
• Provides leadership and direction between internal departments and Johnson Controls Federal Systems Operations entities both CONUS and OCONUS related to installation and maintenance projects
• Executes regular business reviews with the Regional Managers (RM’s) to gain insight into their mission and pain points. Advises Regional Managers, Operations Leaders, and Project Managers on usage and implementation of the PM technology programs on projects and other ways to effectively achieve project quality goals.
• Provides reporting metrics on Key Performance Indicators (KPI’s) to JCFS leadership
• Leads process of educating internal and external customers on the Quality Program and the PM technology programs through forums such as lunch and learns, web-based conference presentations and on-site training.
• Coordinates efforts with Sales & Proposal Managers and Business Analysts to incorporate pursued RFP’s and awarded projects into the PM technology programs
• Provides coaching, writing, editing, and overall quality control to assist sales and operations in the development of project staffing plans, project communication plans and project documentation
  

Required Qualifications:

• Experience work with quality management programs for construction or building related systems or services. 7+ years preferred
• Construction Quality Control Manager (CQM) certification through USACE
• 4+ years’ experience with Procore, preferably as a Procore Administrator or with training experience in Procore project management tools
• Proven leadership skills and experience in directing a technical team requiring multi-project management skills
• Excellent business analysis capabilities.
• Ability to work in a matrix organization.
• Formal report writing experience with excellent oral and written communication skills
• Strong working knowledge of common computer applications (e.g., Word, Excel, PowerPoint, MS Project, etc.).
• Ability to travel approximately 25%

Preferred Qualifications:

• Understanding of federal government contracts, including IDIQ’s
• Familiarity with United Facilities Guide Specs (UFGS)
• Knowledge of USACE EM 385-1-1 safety standards
• Lean Six Sigma experience or training

Preferred Education:

• Bachelor’s Degree in Construction Management, Engineering or a related technical field
• Project Management Professional (PMP) certification

Who We Are

At Johnson Controls (NYSE:JCI), we are One Team working collaboratively to create purposeful solutions that make a difference in the world. We are a Fortune 500 company with more than 100,000 employees worldwide offering the world`s largest portfolio of building technology products, solutions and services. As a member of our Federal Systems team, your work matters. We value and recognize your contributions and want to help you succeed. We invest in our employees, provide opportunities for growth and advancement, and foster a culture of inclusion and respect.

To learn more about who we are and what we do, please check out our Take a Journey video.  

Recently, Johnson Controls has been recognized by several organizations for leadership in Environment, Sustainability and Governance, as well as innovations in smart building platforms:

• Named to FORTUNE’s “Most Admired Companies” List
• Corporate Knights Global 100 Most Sustainable Corporations in the World
• Identified as a Sustainalytics Top-Rated ESG Performer for managing material ESG issues
• Received HRH The Prince of Wales’ inaugural Terra Carta Seal
• Ranked 67 on the Drucker Institute’s list of best-managed companies in America
• Named Chairman and CEO George Oliver IoT CEO of the Year for 2022

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers

Division: JCFS (Johnson Controls Federal Systems)

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