Address
Form of workJob Type
Full-time
Description
ImOn Communications is the LOCAL choice for high-speed Internet, cable TV and phone service. We value the relationships we have with colleagues, customers, and members of our community and look forward to serving Eastern Iowa for many years to come. As we expand our service availability we are looking for a Business Connection Specialist to be a part of the ImOn Difference! Our employees share a passion for building a culture of "Creating Connections One Person at a Time" and fostering a fun and rewarding work environment.
This Business Connection Specialist Installs, operates, inspects, maintains, and services digital, cable, high speed data and digital phone equipment. Conducts safe and efficient operation and maintenance of various tools and equipment. Troubleshoots and repairs all cable related services and equipment. Tests equipment to adjust signal strength and ensure optimum reception. Maintains cable television and high-speed data accounts by installing convertors and modems, disconnecting and reconnecting accounts if needed. Communicates with customers on-site, encouraging them to upgrade equipment or service packages.
Essential duties and responsibilities include but are not limited to:
- Set-up service for customers, installing, connecting, or adjusting equipment.
- Test equipment to ensure proper functioning.
- Travel to customers' premises to install, maintain, or repair electronic reception equipment or accessories.
- Measure signal strength at utility pole or customer premises, using electrical test equipment.
- Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics and locate faults or malfunctions.
- Access specific areas to string lines or install terminal boxes, auxiliary equipment, by climbing ladders or entering crawl spaces.
- Explain services to subscribers after installation and collect any installation dues that are due.
- Perform On Call duties when assigned.
- Assist Business Construction team when available and/or needed.
Requirements
We are looking for people with:
- High School Diploma or equivalent.
- Valid Iowa Drivers License with a driving record that allows for you to be insured by ImOn's insurance carrier.
ImOn will hook you up.When you join the ImOn team, you get more than just a paycheck.ImOn offers all employees.
- 401(k) with a company match
- ImOn has you covered with affordable Health Insurance to make sure you and your family stay healthy.
- Dental Insurance starting at $4.91 per paycheck
- Vision Insurance provided for free to you and your family
- Life and Disability benefits at no cost to our employees
- Wellness Program
Work Life Balance, as fun as it is to work at ImOn, we understand you work to live and not live to work.We offer what you want:
- Paid Holidays - we offer 9 paid holidays each year, including the employee's birthday.
- Paid Vacation Time - employees earn vacation time each year based on your length of service at ImOn.
- Personal Time - ImOn offers 40 hours of personal time each year to help you take care of yourself and your family.
- Volunteer Time Off - We encourage our employees to connect with the communities we serve by volunteering at local non-profit organizations.
- Parental leave
- Bereavement Leave
Extra perks for specifically for Connection Specialists are:
- All tools to complete the job
- Protective Equipment
- Uniform Allowance
- Company provided truck you are allowed to drive to and from work each day
Apply Online at www.imon.net/careers
