Business Technical Analyst
Only W2/1099 with $50/hr only
JOB IS REMOTE
MUST BE EST AND WILLING TO TRAVEL FOR QUARTERLY MEETINGS
NEED A TECHNICAL BSA
STRONG API EXP
TROUBLE SHOOTING
Review and troubleshoot incidents related to PIDS on a daily basis
- Manage incident reporting in ServiceNow tool
- Track Train information through ARROW (Mainframe) and API queries
- Engage different vendors based on the issue reported by the stations
- Follow up with stations regarding PIDS issues
- Track and follow up with vendors and Amtrak teams until completion/closure of the incidents
- Participate in PIDS 2.0 Project initiation meetings
- Help team in gathering requirements for the PIDS 2.0 project
- Work with internal AMTRAK teams through service/technical requests
Location Washington , DC
Best Regards, Venkat venkata.ramana@misoftech.us Sr. Recruiter Contact: O: 901-247-7220 (E:127), D: 901-300-5417 71 Peyton Parkway, Ste 103, Collierville, TN 38017
Job Type: Contract
Pay: $41.89 - $50.45 per hour
Experience level:
- 10 years
- 11+ years
- 9 years
Schedule:
- Monday to Friday
Experience:
- SQL: 6 years (Required)
Work Location: Remote