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Form of workJob Description
Actual Title: Senior Business Analyst
Position Description:
The Senior Salesforce Business Analyst in the Technical Recruiting team will have diverse responsibilities primarily focused on delivering automation for reporting and improving our operational infrastructure. Business Analysts (Client) help improve processes and efficiency by understanding business needs, capturing the project requirements, and collaborating / communicating with internal customers to support project implementation. Client work effectively with both people and information to facilitate a solution to a problem.
We are looking for someone highly organized who can manage multiple responsibilities. A successful Salesforce BA is someone who has the ability to thrive in ambiguity to produce high-quality work.
Responsibilities:
* Partner with Recruiting Leadership and the Data Analyst team to understand the connection between current output and current use cases to allow Recruiting to become more automated, predictable, and efficient
* Support creation and maintenance of global reports; monitor and review project progress and timelines; work with project customers to adjust schedules and plans as needed, and identify and resolve issues to ensure project success
* Work with internal Recruiting Leaders and business process teams to understand business needs and translate into clear, detailed documentation (requirements and/or business test cases)
* Advocate on behalf of business customers to ensure that proposed solutions meet the business requirements and provide a positive user experience
A typical day may include:
* Partnering with various Recruiting Leaders to gather requirements, suggest automated solutions, and deliver prototypes to drive a single source of truth in global reporting
* Setting up and facilitating meetings to understanding business problems and questions, then synthesizing the meeting and sending out meeting decisions and action items
* Reading existing documentation and running reports to look for insights in the data to investigate issues
* Documenting issues found, then reviewing with a project team for feedback
* Tracking/following up on questions from various meetings to ensure follow up and closure of open issues and risks
Required Skills/Experience:
* 5+ years of Business Analyst experience, or focus in Project/Program management
* Experience with and understanding of the Salesforce platform; demonstrated knowledge of Salesforce capabilities/potential to provide solutions to business problems
* Proficient in the Google and/or Microsoft Suite (Excel, Google Docs, Google Sheets, etc)
* Able to produce high quality, detailed and thorough analysis documentation in order to present information effectively and clearly to stakeholders
* Ability to become a trusted advisor with key stakeholders
* Familiarity with Salesforce tools and software
* Able to multi-task and perform effectively in a fast-paced, team-oriented environment
* Great teammate with collaborative methods of engagement, and an inquisitive, positive, roll-up sleeves attitude
* Self-starter and high degree of motivation to go above and beyond the task at hand
* Excellent written and verbal communication skills to work with partners at all levels of the business (both business and technical-facing), and engage on projects from beginning to end
Position Description:
The Senior Salesforce Business Analyst in the Technical Recruiting team will have diverse responsibilities primarily focused on delivering automation for reporting and improving our operational infrastructure. Business Analysts (Client) help improve processes and efficiency by understanding business needs, capturing the project requirements, and collaborating / communicating with internal customers to support project implementation. Client work effectively with both people and information to facilitate a solution to a problem.
We are looking for someone highly organized who can manage multiple responsibilities. A successful Salesforce BA is someone who has the ability to thrive in ambiguity to produce high-quality work.
Responsibilities:
* Partner with Recruiting Leadership and the Data Analyst team to understand the connection between current output and current use cases to allow Recruiting to become more automated, predictable, and efficient
* Support creation and maintenance of global reports; monitor and review project progress and timelines; work with project customers to adjust schedules and plans as needed, and identify and resolve issues to ensure project success
* Work with internal Recruiting Leaders and business process teams to understand business needs and translate into clear, detailed documentation (requirements and/or business test cases)
* Advocate on behalf of business customers to ensure that proposed solutions meet the business requirements and provide a positive user experience
A typical day may include:
* Partnering with various Recruiting Leaders to gather requirements, suggest automated solutions, and deliver prototypes to drive a single source of truth in global reporting
* Setting up and facilitating meetings to understanding business problems and questions, then synthesizing the meeting and sending out meeting decisions and action items
* Reading existing documentation and running reports to look for insights in the data to investigate issues
* Documenting issues found, then reviewing with a project team for feedback
* Tracking/following up on questions from various meetings to ensure follow up and closure of open issues and risks
Required Skills/Experience:
* 5+ years of Business Analyst experience, or focus in Project/Program management
* Experience with and understanding of the Salesforce platform; demonstrated knowledge of Salesforce capabilities/potential to provide solutions to business problems
* Proficient in the Google and/or Microsoft Suite (Excel, Google Docs, Google Sheets, etc)
* Able to produce high quality, detailed and thorough analysis documentation in order to present information effectively and clearly to stakeholders
* Ability to become a trusted advisor with key stakeholders
* Familiarity with Salesforce tools and software
* Able to multi-task and perform effectively in a fast-paced, team-oriented environment
* Great teammate with collaborative methods of engagement, and an inquisitive, positive, roll-up sleeves attitude
* Self-starter and high degree of motivation to go above and beyond the task at hand
* Excellent written and verbal communication skills to work with partners at all levels of the business (both business and technical-facing), and engage on projects from beginning to end
