Business Analyst, Systems

At Advantive, we make purpose-built software for specialty manufacturing and distribution businesses that streamline complex processes, optimize operations visibility and throughput, and drive improved quality, profitability, and revenue growth. Deeply embedded in our customers’ businesses, Advantive’s software solutions add value along the full manufacturing and distribution lifecycle.

Our customers, who include corrugated and packaging manufacturers, equipment and supply wholesale distributors, and automotive and other specialty manufacturers, benefit from our solutions that have been honed over decades in the marketplace. We know our customers’ businesses intimately and deliver software to address their needs.

We are seeking a skilled and experienced Business Analyst proficient in CRM/ERP solutions. This role will have their hands in a little bit of everything but will specialize in gathering and maintaining requirements for our portfolio of projects, assist with functional and technical design, test and evaluate new and existing technologies during concept validations. This person will also act as a liaison between stakeholders in our Sales, Marketing, Commercial Ops, and Finance organizations and work as a member of the Business Systems team to ensure transparency and timely delivery of project deliverables. The ideal candidate will play a pivotal role in optimizing our use of Business Systems stack to enhance customer experience, streamline processes, and drive business growth. The role requires a deep understanding of Salesforce overall functionalities, coupled with the ability to translate business requirements into technical solutions.

Responsibilities

• Responsible for meeting with business users to understand their business use case and system workflow needs
• Responsible for documenting the use case and workflow needs of the business and confirming those with appropriate business stakeholders
• Understands and documents all aspects of a use case to cover reporting and analytics, workflow and system configuration, integration requirements and data migration requirements. Responsible for translating those use cases and workflow needs into user stories to be added to an Agile backlog
• Answers clarification questions from Architecture team and also liaisons with the business to obtain further clarification when necessary

Skills & Other Requirements

• Minimum of 2+ years of relevant experience required and at least 1 year of related application experience
• Detail oriented with the ability to understand and clearly document complex use cases and workflows
• Experience driving consensus among diverse sets of stakeholders to include technical and non-technical people
• Experience acting as a Business Analyst in an Agile software development environment and experience with Agile software development principles
• Ability to contribute to meetings, prioritize issues, resolve conflicts, manage project plan and communicate with all levels of the organization
• Pro-active, and flexible with a positive can-do attitude in a fast-paced business environment
• Is eager to learn new things and develop their skills
• Analytical, structured, and commercially astute
• Team player, with strong relationship-building, interpersonal, and influencing skills
• Advanced PPT and Excel skills

All your information will be kept confidential according to EEO guidelines.

Qualified applicants will be asked to complete a 30-minute online assessment as a part of your application.