AddressEngagement Description – This role will reside with the Consumer Transparency group within Digital Experience. This group is responsible for owning and maintaining the enterprise Provider Directory as well as consulting into other groups on “Transparency” related topics.
With general guidance and coaching, provides analytical support to a specific group of customers on business applications, infrastructure, and technology related activities. Acts as a project team member, specifically on requirements definition and testing activities. Provides guidance, assistance, coordination and follow-up on complex problems and ensures resolution. Assists customers on their migration to new or revised products, applications, and platforms. Works with application developers and operations personnel to support production applications and customer-specific operations. Significant creativity is required.
Top 3 Required Skills/Experience –
• Have a basic understanding of the health care industry, preferably with healthcare Transparency, and benefits design
• Ability to understand data models and perform data analysis
• Ability to perform testing to confirm business requirements
Required Skills/Experience – The rest of the required skills/experience. Include:
• Requirements elaboration and experience
• Experience with Iterative, Agile and Scrum methodologies
• Experience with Jira, Teams and Sharepoint a nice to have
• Ability to lead, direct, and work with cross functional team
• Strong skills with Microsoft suite of apps – Excel, Word, Powerpoint, Access
Preferred Skills/Experience – Optional but preferred skills/experience. Include:
• Self-starter is a must
• Have a basic understanding of the health care industry, preferably with Provider Search, Transparency, and benefits design
• In depth knowledge of business analysis related to developing and maintaining IT solutions
• Ability to track multiple projects with varying complexities and timelines
• Ability to understand data models and perform data analysis
• Excellent analytical and problem-solving skills
• Excellent organizational and interpersonal skills
• Excellent verbal and written communication skills
Education/Certifications – Include:
• Senior - Bachelor's degree required, Master's degree preferred
CategoryAnalyst
FunctionInformation Technology
Req IDJN -022024-120882
