Business Analyst - Product ( Orlando, Fl, Kansas City, Mo Or Des Moines,

FLSA: Exempt

Reports to: Director, Product Management

Company Overview

A technology solutions firm based in Orlando, Florida; AssistRx focuses on connecting pharmaceutical and biotech manufacturers together with their prescribers, patients and providers. AssistRx’s products provide state-of-the-art technology solutions that simplify and provide insight into the prescribing process of specialty therapies that ultimately improves what is most crucial to every pharmaceutical and biotech brand – accuracy, adherence and, most importantly, access and speed to therapy for patients.

Position Overview and Purpose

We currently have an outstanding opportunity for a Business Analyst within the Product Management Team, responsible for supporting the team’s Product Managers. This includes writing user stories, creating wireframes, educating internal teams on our products, conducting market research, and compiling Google Analytics data. You will work with cross‐functional teams (i.e. project managers, developers, etc.) and vendors in developing product solutions. You will be a member of our Product Management team, consisting of Product Managers, UX/UI Designer, and a Technical Writer. You will also work closely with colleagues in Technology, Research & Development, Sales, Project Management, Client Services, HUB Operations, Quality Assurance, and Marketing. This position reports to the Director of Product Management at AssistRx and will be located in Orlando, FL, Kansas City, MO or Des Moines, IA.

We are looking for a Business Analyst that is detail oriented, flexible when faced with change, able to manage multiple tasks and projects, skilled at building relationships with internal team members, thrives in a fast paced work environment, and has a solid understanding of the software development lifecycle. This candidate will have many opportunities to impact business process and company success. This is a highly technical position with accountability for product quality that requires the ability to motivate and educate project team members.

Requirements

Duties & Responsibilities:

• Collaborate with design team responsible for user experience and user interface.
• Champion a user‐centered design process throughout the organization.
• Assist with planning and conducting user focus groups.
• Develop and continuously improve usability test criteria to guide product acceptance.
• Create market and product documentation that accurately reflects user needs and is clearly defined for Development and QA teams (i.e. business requirements, user stories, wireframes, functional specifications, test plans, etc.Bu).
• Create clear and easy to follow user guides for clients and end-users.
• Share knowledge and organize training for team members.
• Work with product manager to manage potential integration partnerships with external applications.
• Take initiative in tracking, anticipating, and proposing likely industry developments for the organization to stay ahead of customer needs and requirements.
• Facilitate communications throughout the product development lifecycle to all teams.
• Initiate and lead interactions among other teams within AssistRx to ensure coordination of development, marketing, and support activities for our products.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience Requirements:

• Passion for making a different in patients’ lives and reducing the administrative burden on physician offices.
• Bachelor’s Degree (preferably in Management Information Systems, Computer Science, Business or related discipline).
• Minimum 2-3 years of experience in software development projects.
• Skilled at communicating and working with product managers and technical teams.
• Must have experience creating and writing user stories.
• Proficiency with MS Office suite of products (i.e. Excel, PowerPoint, Visio, Outlook, etc.).
• Agile software development experience.
• Experience creating wireframes, business requirements and functional requirements documents.
• Understanding of user experience design principals.
• Strong written and verbal communication skills.
• Ability to share creative and new ideas.
• Organizational and time management skills.
• Continuous process improvement skills.
• Partnering and problem-solving mindset.

Physical Demands

The work requires the incumbent to remain at a desk most of the time. Some travel may be required to represent the company at meetings, conferences and seminars. Tight deadlines must be met with limited staff to support projects.

Work Environment

The work environment is in an office setting that is adequately lighted, temperature controlled and ventilated

Benefits

Benefits

• Competitive pay structure
• Matching 401(k) with immediate vesting
• Medical, dental, vision, life, & short-term disability insurance
• Paid time off and eight (8) paid holidays throughout the calendar year
• Through proven success, motivation and team work, potential for growth and promotions within the organization
• Company Sponsored Events
• Enjoy free snacks and drinks, wear jeans every day, video game console in break room, and more!