Business Analyst - Dynamics 365

Responsibilities:

• Engage closely with stakeholders to grasp business requirements pertaining to Sales and Field Service.
• Craft and lead the Dynamics 365 architecture in line with the organization's strategic objectives.
• Develop and maintain technical documentation such as design specifications, test plans, and deployment strategies.
• Utilize extensive experience in Sales and Field Service modules to architect resilient solutions.
• Formulate comprehensive technical designs for Sales automation, customer engagement, and service delivery.
• Evaluate and strategize the capacity requirements for Dynamics 365 environments.
• Optimize resource allocation, scalability, and performance.
• Construct Model-Driven Apps and Canvas Applications tailored to specific business requirements.
• Ensure seamless integration with other Dynamics 365 modules.
• Integrate Dynamics 365 with SAP, SQL Server, and other API-based interfaces.
• Leverage expertise in SAP and SQL Server backend systems.
• Enhance system performance, accounting for data volume, user load, and responsiveness.
• Identify and address technical risks associated with Dynamics 365 implementations.
• Work collaboratively with partner teams to execute projects efficiently.
• Foster cross-functional alignment and successful solution delivery.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 12 to 15 years of relevant experience in Dynamics 365 architecture and implementation.
• Certifications in Dynamics 365 (e.g., Microsoft Certified: Dynamics 365 Solution Architect) are highly advantageous.
• Expertise in Sales and Field Service modules within Dynamics 365.
• Proficiency in data modeling, database design, and capacity planning.
• Hands-on experience in building Model-Driven Apps and Canvas Applications.
• Integration skills: Experience integrating with SAP, SQL Server, and other APIs.
• Leadership and Communication: Ability to lead partner teams and communicate effectively.

Job Types: Full-time, Contract

Salary: Up to $125.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Experience:

• Microsoft Dynamics 365: 3 years (Required)
• Sales and Field Service.: 3 years (Required)
• W2 or 1099 only. No C2C: 2 years (Required)

Work Location: In person