Address
Form of work
SalaryPosition: Business Analyst
Location: Hybrid - Jackson, MS
Contract Term: 24 months+
Hours / Week: 40
Work Schedule - Onsite 1 week per month. This is non-negotiable, do NOT submit candidates unwilling to report onsite one full week per month
Position Description and Job Skill Set
- Collaborate with MDCPS functional leads and SMEs to understand, index, and document future-state Business Processes using industry-standard notations (e.g., BPMN)
- Build Methods and Procedures Documentation for specific tasks within a business process where step-by-step instructions are required
- Analyze future-state workflows for improvement and optimization opportunities
- Evaluate solution design in MS Dynamics 365 and integration to core platform for process efficiencies for finance / accounting including General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Budgeting, and Financial Reporting
- Work closely with MDCPS and vendor project teams (Development, OCM, Testing, Training, etc.) to ensure that Business Process documentation aligns with project objectives and timelines
- Provide expertise in process mapping, modeling techniques, and best practices – transition knowledge and documentation to MDCPS at the close of the project
- Conduct workshops and interviews where required to address potential gaps in future-state Business Process and / or Methods & Procedures documentation
- Support the implementation of process improvements by providing guidance and documentation to relevant stakeholders
- Manage project “open items” pertaining to Business Process and / or Methods & Procedures to closure leveraging Business Process Flows and Methods & Procedures documents of record
- Manage interim process design and maintenance where temporary alterations in a standard Business Process may be required to manage anticipated system downtime or workarounds for production defects
- Maintain Business Process and Methods & Procedures documents of record for the project team
Required Skills/Experience
- Bachelor's degree in Business, Information Systems, or a related field
- Proven experience as a Business Process Modeler or similar role
- MS Dynamics 365 functional / back end experience including solution design, data model experience, process optimization, and workflow analysis
- Proficiency in using business process modeling tools (e.g., Visio, Lucidchart, or dedicated BPM tools)
- Strong understanding of business process modeling notations, particularly BPMN
- Excellent analytical and problem-solving skills
- Effective communication and collaboration abilities
- Knowledge of process improvement methodologies (e.g., Six Sigma, CMMI) is preferred
- State Government experience and specific experience in DHS or Child Welfare domains is preferred
- Detail-oriented with a focus on producing high-quality deliverables
Preferred/Not Required
- Experience working on Child welfare projects
Flexible work from home options available.
