AddressHere at Ellucian, we are motivated by a mission - power education so institutions can empower student success. We are the global market leader in EdTech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries. We are dedicated to helping higher education unlock learning for all by providing solutions that support the entire student lifecycle and deliver insights needed now and into the future.
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity
The Business Intelligence Analyst is highly technical in nature. The main role is to consult with end users, understand and optimize business processes and to assist them in becoming more efficient and effective utilizing the Banner ERP system driving student success. This position will be onsite at Mississippi Gulf Coast Community College and reports to the Chief Information Officer.
Where you will make an impact
- Working with users in various administrative departments to assess, train and assist with the implementation of Banner administrative software solutions in higher education.
- Ability to write reports, business correspondence, develops process flows and procedure manuals.
- Providing technical assistance by responding to inquiries regarding errors, problems, or questions with programs.
- Training end users or technical support staff to use and support programs.
- Assisting with the configuration and maintenance of Banner and related solutions.
- Recommend best practices to users in the implementation and use of Ellucian products.
- Assisting users to prepare for and execute Banner upgrades.
- Designing and writing reports against the SIS database.
- Preparing and submitting status reports as requested by manager and unit.
- Writing SQL against the Banner and other SQL databases and using it to construct reports using Excel, Argos, Forms Fusion, and other reporting tools
What you will bring
- Bachelor’s degree from four-year college or university; or at least five years related experience and/or training; or equivalent combination of education and experience, including two years in area(s) of higher education.
- Experience working with student information systems.
- Project planning and execution experience required.
- Knowledge of higher education core business processes required.
- High degree of creativity with a “can-do” attitude; display high degree of professionalism.
- Ability to set and change priorities amongst multiple competing constituencies, projects and resources.
- Excellent interpersonal skills.
- Excellent written and verbal communication skills.
- Experience using SQL, especially with the Banner database. Familiarity and experience with programming languages.
- Expert knowledge of the Ellucian Banner ERP (Student, FinAid, Finance, HR/Payroll, General) plus DegreeWorks.
- Experience with Banner 9, Banner 9 Self Service, and SQL a plus.
- Experience supporting Single Sign On (SSO), Ellucian ETHOS Identity Services a plus.
- Experience with third party products such as ARGOS, FormFusion, CashNet are highly desired.
- Experience with MS Office 365, SharePoint for office productivity and collaboration.
- Converting designs and specifications into PL/SQL, SQL, JAVA, HTML5, or PowerShell code a plus.
- Experience working with report writing tools is a plus.
What makes #Ellucianlife
- Comprehensive health coverage: medical, dental, and vision
- Flexible time off
- Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
- 401k w/ match & Bright Plan - to help you save for the future
- Parental Leave
- Charitable leave – 40 hours/year
- Telemedicine
- Wellness
- Ginger (mental health)
- Wellbeats (virtual fitness classes)
- Rethink & Wellthy– caregiver support
- Diversity and inclusion programs which provide access to internal employee resource groups
- Tuition Reimbursement Assistance
- Professional development opportunities
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