Business Analyst

Plat.AI is seeking a skilled and motivated Business Analyst to join our dynamic team. The successful candidate will play a key role in analyzing and improving our business processes, gathering and documenting requirements, and collaborating with cross-functional teams to drive successful project outcomes.

Location : Glendale, CA (On-site only)

Responsibilities:

• Conduct workshops, and surveys to elicit and document business requirements from stakeholders.

• Analyze and prioritize requirements, ensuring alignment with organizational goals.

• Analyze existing business processes and systems to identify areas for improvement.

• Create clear and detailed documentation, including business process models, use cases, and requirements specifications.

• Collaborate with cross-functional teams to design and propose solutions that address business needs, including integration with external systems through APIs.

• Communicate effectively with both technical and non-technical stakeholders, translating complex concepts into understandable terms.

• Collaborate with project managers, developers, and end-users to ensure successful project delivery.

• Work closely with testing teams to ensure that implemented solutions, including API integrations, meet specified requirements. Facilitate user acceptance testing (UAT) and incorporate feedback into the final solution.

• Monitor the performance of implemented solutions and identify opportunities for continuous improvement. Recommend adjustments or enhancements to processes and systems, including API optimizations.

• Assist in managing organizational change by providing stakeholders with information about the impact of proposed changes. Address concerns and facilitate the transition to new processes or systems.

Qualifications:

• 2-4 years of proven experience in the IT field.

• Bachelor's or higher degree in IT, Computer Science, or a related field.

• Specialized knowledge in fintech and lending.

• Proficient in Business and Systems analysis methodologies and practices.

• Strong communication and presentation skills.

• Ability to conduct integration testing using tools like Swagger, Postman.

• Capability to design integration contracts outlining data flows.

• Conduct requirement gathering through interviews, analysis of solutions, and business processes.

• Knowledge of protocols (ESB, API, REST, SOAP).

• Develop comprehensive Business Requirement Documents (BRDs) and System Requirement Specifications (SRS).

• Experience with diagramming tools like Miro, Lucidchart, or DRAW.io.

• Proficient in Agile methodologies.

• Understanding of information systems concepts (ERP, CRM, FSM, etc.).

Preferred qualifications:

• Familiarity with UI/UX basics and prototyping concepts.

• Basic knowledge of SQL and database skills.

• Skilled in project management, capable of organizing work effectively.

Salary : $60k - $100k