Job description
Our client, a popular airline, is looking for a freelance Business Analyst to join their team for about 40-hours/ week, ongoing.
As the Business Analyst, you will be working on digital products, creating highly detailed product documentation and liaising between the Development and Product teams.
RESPONSIBILITIES:
- Work with Development and Product teams on a customer-facing digital product across Mobile, Web,and kiosk platforms.
- Carefully document functionality for products with more than 300 screens
- Distill complex, technical information into words and flow charts that can be understood by all business units.
- Understand design requests from designers and the response from Development about product capabilities and functionality.
- Carefully plan out presentations to prevent errors and eliminate confusion.
QUALIFICATIONS:
- 3+ years of experience working with Digital Products as a Business Analyst
- Experience documenting complex products, taking a logical, systematic approach to avoid errors.
- Able to translate technical information into words/ diagrams that everyone will understand.
- Understand SQL and data analysis on an intermediate level.
- Experience with Data Analysis and pulling reports
- A basic understanding of UX/UI processes
- Understanding of business processes and problems when working with digital products
- VERY detail oriented
- Provide work samples
- Take initiative to solve problems
- Excellent written and verbal communication skills
- Airline experience is nice to have - understanding of travel regulations: no fly lists, entry to countries (visas etc)
- Nice to have: experience working with Self-service kiosks and/or Global distribution systems
Must have Softwares:
JIRA and Confluence
Vizio/lucid or similar
Figma as a viewer not a user
Nice to have Softwares:
Sabre or other Global Distribution System software
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Employee Stock Purchase Plan and paid holiday eligibility are based on length and dates of service.
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.
Submit resume (and samples if applicable) to: Danielle.Aranya@jobalert.creativecircle.com
Creative Circle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements.PDN-9c3dfb30-28d7-417e-946e-c123599b62d6