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Form of work
SalaryIt's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.
Position Overview
The part-time Broista position is primarily responsible for the creation of Dutch Bros drinks while following the set guidelines and vision of the company. Providing excellent customer service at all times, proving that we are a people company serving coffee, not a coffee company, serving people.
Key Result Area (KRA)
Provide a moment of special to all customers through a convenient experience:
- Drinks should be made and served according to DB standards and be exactly what the customer ordered
- Engage customers and welcome them to THEIR moment of special! Greet and thank every customer with a smile
- Ask and educate; get the customer exactly what they want by providing them the opportunity to learn about our menu, products, and current specials
- Show up on time, follow DB appearance guidelines, and be ready to serve the customer
- Maintain an excellent atmosphere for the customer Keep the music appropriate (in content and volume), and keep the shop sparkling clean
- Be a good teammate Attend mandatory meetings, know your resources, and adhere to all company policies and procedures as laid out in the Mafia Manifesto and Employee Handbook
Employee Benefits & Perks
- Free monthly swag
- Free coffee per Employee Drink Policy
- Paid volunteer hours
- Employee Assistance Program
- Access to our Financial Wellness Platform
- 401(k) eligibility after 1 year of employment
- Education Benefit Program after 1 year of employment
More details on all benefits provided after onboarding
Job Qualifications
- Demonstrate core values of speed, quality, and service
- Embody the culture created by Dutch Bros
- Be able to work variable shifts according to availability
- Must have reliable transportation and be on time for scheduled shifts
- Must have current Food Handlers Certifications if applicable based on state and local laws
Schedule:
- This role requires that you have availability to work a minimum of 15 hours per week
Competencies
- Adaptable
- Excellent Communicator
- Creative
- Detail-Oriented
- Strong Multi-Tasker
Physical Requirements
- Constant standing/walking, up to 10 hours at a time
- Occasional stooping, kneeling, or crawling
- Occasional pushing, pulling, lifting, or carrying up to 60 lbs
- Possible exposure to extreme heat and/or cold temperatures
- Occasional ascending or descending on ladders and ramps
- Frequent, continual, intermittent flexing, or rotation of the wrist(s) and spine
- Constantly receiving detailed information through oral communication
- Constant clarity of vision at near and/or far distances
- Constant cash handling requiring mental math
- Constant talking, expressing, or exchanging ideas by means of verbal communication
**This position is eligible for tips upon completion and passing of Broista training.
Compensation:
Up to $14.00 per hour
Number includes an average tip of $4.00 per hour. What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don't guarantee: tip averages. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2022 reporting.
If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!
