At Redwood Credit Union we are on a journey to reimagine the way we do business, and we can't do it without you - our next great hire!
Since 1950, Redwood Credit Union has been helping people reach their financial goals and dreams with a focus on helping others. As a not-for-profit financial institution, our passion is for helping our Members meet their financial needs, whether it's through better rates, low or no fees, or expanded services.
That people-first approach holds true for our employees, too. Our work environment is built on service and trust. It's all possible with a leadership team committed to hiring talented people and helping them develop their careers.
Being a Branch Service Manager starts by building relationships that are founded on people, cooperation, service and trust - and it is fundamental in how we distinguish ourselves in the financial services industry. As the face of the organization, you serve a critical role by providing exceptional service to all credit union and community members, volunteers, employees, and service providers.
Furthermore, our service philosophy is people helping people through a consultative approach, ensuring our Members get the most value from products and services that make a profound and positive impact towards fulfilling our mission: "To passionately serve the best interest of our Members, employees, and communities."
As the Branch Service Manager, the ideal candidate also has:
A combination of education and experience equivalent to an Associate's degree in Business Administration, Accounting, Finance, or closely related field
4+ years financial services, operations and sales experience
2+ years in a supervisory role or capacity
Ability to obtain and maintain registration with the National Mortgage Licensing System and Registry in compliance with the requirements of Federal Law
Compensation: Base starting range: $83,824 to $110,439 annually commensurate with experience.
Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.
Redwood Credit Union offers a robust benefits package to our eligible employees including:
Competitive medical, dental, and vision insurance, mental health offerings
Employee performance incentive plan
Salary Advancement- Merit increase based on performance
401(k) program with employer match
Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!
RCU Discounts and Perks-
- RCU employees are eligible for a .75% discount off RCU standard collateral auto loans
- RCU employees are eligible for a 1% discount on all recreational or boat loan products
- 2% discount off Visas and LOC Loans through RCU
- 0% interest on garment, fitness, or home office equipment loan of up to $500
- 100% financing for employee purchased homes!
Why work for Redwood Credit Union?
Local financial institution, providing unparalleled service since 1950
Top 5 Healthiest Credit Union in the USA, rated by Glatt Consulting
Voted Best Places to Work in the North Bay 18 years in a row
World-class employee engagement scores
Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
Recognized by Forbes as one of "America's Best Small Employers 2023"
Internal Team Members
If you are a current Team Member, please apply through the internal careers page located in RCUNET.
We are an Equal Opportunity Employer