Branch Manager - Construction & Fleet

Job Title: Branch Manager
Location: Chicago IL
Duration: PERM
Pay Rate: Posted Salary + Quarterly Bonus Based on Branch Performance

Branch Manager

The Branch Manager position is accountable for ensuring the safe, cost effective and efficient day-to-day management of their assigned area and for the financial results of the branch. This position is accountable for exceptional service delivery as well as a consistent and optimal customer experience. This position is accountable for developing and executing a one-year business plan with a view of safe operations, excellent customer service, employee retention, enhance financial performance and growth of the business. The Branch Manager also maintains ownership of the branch P&L.

• Develops and executes a one-year business plan ensuring alignment with the overall corporate strategic plan and immediate manager’s business plan
• Enhances area strategic positioning
• Grows and establish business through a strong operational base, market brand, and customer service ensuring a foundation is built for long-term profitability and success
• Enhances area health and safety and exemplifies high safety and service standards by making safety apart of the areas day-to-day operations, ensuring health and safety is the number one goal and holding direct reports accountable
• Develops and maintains a strong relationship with new and existing customers by providing excellent customer service
• Enhances the location’s talent pool to include optimal selection, skilled knowledge, development, management, and retention of talent. Ensures that talent is professional, safe, knowledgeable, and self-sufficient so they display the appropriate image
• Ensures the area is profitable by managing the area’s P&L on a weekly, monthly, and quarterly basis
• Conducts job site visits for bidding, inspections and pre job preparation (Bid and estimating on projects). Facilitates the dispatching of units and appropriate personnel
• Ensure compliance with fleet operating standards and maintenance requirements. Monitors of all repair and maintenance costs and taking corrective actions when required
• Ensures at least meeting, if not exceeding, legal and regulatory requirements. This would include all critical areas of compliance, e.g., DOT, etc.
• Review, monitor, and approve hours of service and payroll processing
• Prepare annual budget, based on market projections

Qualifications

• Education: Bachelor’s degree in business, engineering or related field or relevant work experience in lieu of degree
• 5+ years’ of leadership experience preferred in the following Industries: Vacuum, Pump Trucks, Commercial Underground Construction, Trucking/Fleet Management, Sewer / Water Line or Underground Utilities, Oil & Gas and Waste, Equipment Rentals
• 3+ years full Profit & Loss management experience
• Proven ability to develop and deliver a 1 year business plan
• Demonstrated managerial leadership capability with capability to deliver organizational value
• Demonstrated ability to work within a unionized environment preferred (where applicable)
• Experience in MS Office applications (Word, Excel, Outlook, Teams) and CRM databases
• Demonstrated hands-on field experience (preferred)
• Proven ability in successfully managing a P&L statement
• Proven capability to build and nurture customer relationships and provide exceptional customer service
• Demonstrated ability to think critically, with strong analytical skills
• Excellent communication and conflict resolution skills at the individual and group level
• Ability to develop mutual trust and integrity; a role model for others
• High Energy, Ambitious & Entrepreneurial Mindset
• Strong negotiation, problem solving and influencing skills
• Fully applies oneself to all requirements of the position; 24/7, 365 commitment
• Requires a self-driven, enthusiastic, team-focused, business-savvy, ethical and self-motivated professional