Company

Wells FargoSee more

addressAddressAustin, TX
CategoryEducation/Training

Job description

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Description:

Consumer & Small Business Banking (CSSB)
Consumer and Small Business Banking (CSBB) provides financial services to consumer banking, consumer lending, and small business customers through over 4,300 retail bank branches and more than 11,000 ATMs in 36 states and the District of Columbia, as well as through 20 customer service centers. CSBB is focused on continuously improving our customer satisfaction, by simplifying our products, pricing and processes and targeted innovation at scale.
The Role
Consumer and Small Business Banking is actively searching for qualified candidates for the Region Executive opportunity for the South Central Texas Region.
This executive management role will provide leadership for a dynamic Retail business, with approximately $18B in deposits, 141 branches and over 1,200 employees.
The successful candidate must have proven experience leading Senior executives and teams to provide exceptional customer service to retain, grow and deepen relationships in all retail customer segments. The Region Executive will be responsible for providing strategic business leadership and guidance with respect to profit and revenue plans within the overall region and each market. This leader will also have demonstrated the ability to balance risk with growth, successful management of a P&L with responsibility for balance sheet growth, revenue growth, productivity and efficiency. Other key responsibilities include the budgeting process and asset management for the region and providing a leadership role in representing Wells Fargo in the communities and markets served with various leaders and elected officials. The candidate will also ensure that all elements of risk management and compliance accountability are followed.

Responsibilities include:

  • Manage all aspects of the consumer, small business, and affluent businesses within the region with the focus on delivering service, advice, and guidance to improve the financial lives of our customers
  • Lead the region in the execution of our business strategies that enable our customer experience and growth priorities
  • Develop partnerships and influence key stakeholders to execute Branch Banking strategies and activities that lead to growth in consumer, affluent, and small business banking segments
  • Promote a culture that fosters inclusion, engagement and motivates teams to achieve business outcomes
  • Develop and execute talent and workforce strategies in alignment with evolving customer expectations and needs
  • Implement and maintain risk and security controls, and adhere to compliance accountability within the framework of Wells Fargo standards, policies, and procedures
  • Represent Wells Fargo and Branch Banking in all aspects of federal, state, and community leadership and development within markets
  • Partner with leaders across lines of businesses on market activation plans leveraging a One Wells Fargo approach

This executive will also work closely with business lines and support leadership across the enterprise in the execution of this strategy. Accordingly, critical success factors include the ability to manage effectively in a matrix organization, develop partnerships with many business and functional areas, provide insight into the economic climate and related market developments, and identify trends which may present opportunities or reflect gaps in the group’s approach to leading customer and employee experiences.
The Candidate
This candidate must be an exceptional leader in terms of character, competency and commitment. The leader must have a track record of having established or grown a business in a responsible way. The leader is able to translate a strategy into execution, attract and retain the talent required, build an engaged organization, grow customer satisfaction and be able to work effectively across many functions, groups and lines of defense.

Required Qualifications:

  • 8+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 4+ years management experience

Desired Qualifications:

  • Proven experience in driving and managing new build/expansion markets, preferably in a fast-paced, high-growth environment
  • Excellent leadership and team management skills, with the ability to motivate and inspire a team to achieve goals
  • Strong analytical and strategic thinking skills, with the ability to translate data and insights into actionable growth strategies
  • Strong problem-solving skills and ability to make data-driven decisions
  • Results-oriented mindset with a track record of achieving and exceeding growth expectations
  • Experience managing geographically disbursed business units with multiple locations
  • Strong knowledge and understanding of retail or business products and strategies
  • Experience effectively leading senior level managers
  • Strong strategic perspective with proven success delivering high performing service, business growth and financial results
  • Excellent verbal, written, and interpersonal communication skills
  • Experience working effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
  • Strong change leadership skills with the ability to execute with urgency
  • Experience developing strong relationships with employees at all levels of the organization
  • Extensive knowledge and understanding of financial services industry
  • Leadership experience in building high performing, engaged teams
  • Experience developing partnerships and collaborating with other business and functional areas

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Responsibilities:

  • Manage all aspects of the consumer, small business, and affluent businesses within the region with the focus on delivering service, advice, and guidance to improve the financial lives of our customers
  • Lead the region in the execution of our business strategies that enable our customer experience and growth priorities
  • Develop partnerships and influence key stakeholders to execute Branch Banking strategies and activities that lead to growth in consumer, affluent, and small business banking segments
  • Promote a culture that fosters inclusion, engagement and motivates teams to achieve business outcomes
  • Develop and execute talent and workforce strategies in alignment with evolving customer expectations and needs
  • Implement and maintain risk and security controls, and adhere to compliance accountability within the framework of Wells Fargo standards, policies, and procedures
  • Represent Wells Fargo and Branch Banking in all aspects of federal, state, and community leadership and development within markets
  • Partner with leaders across lines of businesses on market activation plans leveraging a One Wells Fargo approac

Refer code: 9414653. Wells Fargo - The previous day - 2024-06-28 10:20

Wells Fargo

Austin, TX

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