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SalaryThe Body Shop Estmator is make Body Shop estimates for customer. This position is responsible for evaluating vehicles, creating estimates and advising customers on possible repairs. Communicate with customers, insurance companies and the Body Shop. This position reports directly to the Body Shop manager.
POSITION RESPONSIBILITIES:
- Acts as a liaison between customer and the Body Shop, demonstrates professionalism in the presence of TLG customers.
- Responsible for evaluating trucks, writing estimates, reviewing repairs, and closing repair orders.
- Ensure invoices are processed and billed in a timely manner.
- Ensure all information to file the warranty claim is documented and saved before submitting to the warranty department.
- Informs customers of repair progress and advises of any changes to the repair order.
- Informs Body Shop Manager of all customer complaints so they may be handled before vehicle leaves shop.
- Assists in maintaining a clean shop and that special tools and equipment are in proper condition.
- Pre-plan parts requirements for each job to make sure parts are available for repair.
- Works with Body Shop Manager and Sales Staff to ensure sold trucks are prepared properly.
- Assists Body Shop Manager as needed and perform all other tasks as assigned.
ORGANIZATIONAL RELATIONSHIPS:
This position has direct contact with customers and insurance companies. The Body Shop Estimator will work closely with the Body Shop Foreman and Body Shop Manager.
QUALIFICATIONS REQUIRED:
Should possess a high school diploma. Certification or degree in related field is preferred but not required. Experience in a related field is required. The ability to read and understand multiple estimating software programs. Basic computer skills are required, working knowledge of Microsoft Office Suite programs is preferred.
- Please note this is a safety-sensitive position
