Blackbaud Crm Developer

Company Overview

Shriners Children's is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.

Job Overview

Shriners Children's is the premier pediatric burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center.  We have an opportunity for a Blackbaud CRM Developer reporting into our Headquarters location.

 

The Blackbaud CRM (BBCRM) Developer will work in a team environment to support Shriners Hospitals for Children's existing and future application systems, with a focus on Blackbaud CRM. The BBCRM Developer will be expected to participate in the requirements gathering process, solution design, development, quality assurance, and deployment. The BBCRM Developer is responsible for the successful delivery of new application features, integrations between applications, integrations with data vendors, and defect fixing of existing applications. In this role, time will be spent producing data exports, report, customizations and integrations that various areas of the organization will reqeust. In addition, the BBCRM Developer will be expected to spend some time on customary Technical Lead duties, which will include: Mentoring other team members and providing technical guidance, helping to establish best practices and policies relating to software development Code reviews.

Responsibilities

Reports and Queries (30%)

• Will build and maintain advanced ad-hoc and smart queries as per end users requests. Pull data for CDO and prospect research team. Build reports for field staff to analyze and executive review using SSRS or 3rd party reporting software. Create and maintain technical documentation as needed.

Data Integrations (30%)

• Maintain existing integrations with Import Omatic. Build new integrations via API and/or file transfer. Upload and download files via SFTP software to/from 3rd party vendors. Continually work with all donor relation teams to facilitate changes and improvements they may need in the import processes. Participate in planning meetings with staff and external vendors. Ensure that import processes maintain data integrity.

Database Maintenance and Customization Builds (30%)

• Maintain existing BBCRM customizations including, but not limited to, dashboards, user interface changes and custom data forms. Using the Blackbaud SDK, create new customizations as per end user request. Use SQL queries and scripts to clean up dirty data and build front end facing data clean up areas.

Advanced Database Training (10%)

• Mentoring other team members and providing technical guidance. Helping to establish best practices and policies relating to software development Code reviews. Attend BBCRM developers conference and work with other BBCRM customers to update current skill set.

Qualifications

Experience Required:

 

• Minimum 2 years of experience developing custom features for the Blackbaud CRM application using Blackbaud's Software Development Kit (SDK)
• Minimum 5 years of experience developing with an object-oriented language such as VB, .NET or C#, HML, CSS, XML
• Minimum 5 years of experience developing against MS SQL Server and full knowledge of T-SQL, SSIS and SSRS
• Minimum 5 years of Advanced Microsoft Excel experience required
• Familiarity with API integrations is required
• Bachelor's Degree in Computer Science required - or commensurate experience if Degree is in unrelated field

Experience Preferred:

 

• Experience creating Microsoft PowerBi reports and dashboards a plus
• Knowledge of non-profit healthcare philanthropy a plus
• Working Knowledge of Import Omatic is preferred
• Working Knowledge of Zuri Velocity tool is a plus
• Working Knowledge of Microsoft Azure DevOps is preferred
• ServiceNow Incident Tracking system experience is a plus
• Working knowledge of BBCRM Data Warehouse and ETL refresh is preferred

 

Employment Type: FULL_TIME