Billing Specialist

Based in our Jacksonville / or Boston office fully onsite or Hybrid

AMCS Group is a global leader in the development of software and technology solutions for the waste, recycling and resource management industry. Our solutions are used by thousands of customers in over 34 countries around the world, and our team is dedicated to providing the best possible service and support to our clients.

We currently have a requirement for a Contract & Billing Specialist, based in Boston. The person appointed will work as part of the shared services team, which is based in Ireland. They are responsible for the management of Customer Contracts, Orders and Billing. The role will initially focus on AMCS Recurring Contracts and associated renewals for our North American customers, but the scope will evolve to other sales channels.

• Annual Recurring Revenue (ARR), report preparation, timely billing of sales orders to month-end deadlines daily set up of new customer sales orders, weekly review/management of sales order backlog.
• Monitoring of upcoming contract renewal dates for internal communication to Customer Success Managers (and follow up for late renewals)
• Liaising with the technical support teams for updates to contract entitlements as part of the renewal process
• Requesting Purchase Orders from customers
• Timely Sales Order set up in line with AMCS Group Policy
• Fulfilment and Billing of Sales Orders with a focus on order types, payment terms, revenue recognition and product lines
• Maintaining and updating the customer contract database (ARR Database)
• Report preparation of monthly ARR movements including new, up-sell, down-sell and churned contracts
• Responding to internal and external customer queries and escalation internally
• Weekly reporting on order management and order backlog issues
• Liaising with the Accounts Receivables team regarding collection issues

• At least 1 years' experience in a financial environment (we will also consider a candidate that is motivated and willing to learn with no financial background).
• Comfortable with Microsoft Excel (intermediate level data needed).
• Exposure and experience using Financial ERP's; NetSuite, Salesforce, Oracle, SAP etc an advantage
• Be self-motivated and highly organized, with the ability to multi-task and prioritize work
• Excellent communication and interpersonal skills

• Competitive salary
• Comprehensive benefits package
• Opportunities for career growth and development within a rapidly expanding company

If you are interested in this position and meet the qualifications listed above, please submit your resume and cover letter.

We look forward to hearing from you!