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SalaryPosition Description
Position Overview:
Harris County is searching for an Bilingual Training Specialist to join our training team. Under direction of the Training Manager, this role is responsible for the development and delivery of multi-faceted training programs (using ERP platforms and Harris County Community Centers). Intermediate knowledge of how to create and deliver PowerPoint presentations, training materials, user guides, and training videos is required for this position. Must possess exceptional classroom management and engaging facilitation skills that appeal to a variety of audiences.
Job Duties:
- Develops training resources including PowerPoint presentations, user guides and instructional videos.
- Delivers end-user training in-person and virtual.
- Maintains SharePoint training resources site.
- Manage and support service requests that come through the training inbox.
- Consults with subject matter experts to identify and address specific training needs.
- Creates surveys and provides periodic reporting on training and development accomplishments.
- Maintains, tracks, and communicates training schedules and program offerings.
Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Requirements
Education:
- Associate degree
Experience:
- Verifiable years of professional instructional design experience.
- Minimum of 2 years' experience developing and delivering system end-user training preferably in ERP platforms.
- Minimum of 2 years presentation and facilitation experience.
- Minimum of 2 years working with subject matter experts to develop training outcomes and meet objectives.
Knowledge, Skill & Abilities (KSAs):
- Ability to multitask, prioritize and meet deadlines while maintaining attention to detail and quality of work.
- Bilingual - English and Spanish (Read and Write)
- Excellent verbal, written and interpersonal communication skills
- Dedicated work ethic with a commitment to customer experience excellence
- 2+ years of experience with presentation and facilitation experience
- Basic computer skills with experience in Microsoft Office Suite applications
- Excellent verbal, written and interpersonal communication skills
Licensure:
- Valid Texas issued driver's license
Applicants for this position will be subject to a criminal background check that includes being fingerprinted. This applies to any position with network access to Criminal Justice Information Services (CJIS) or access to an area where CJIS is received, maintained, or stored either manually or electronically (i.e., custodian, maintenance).
Automatic Disqualification:
- Convictions, probation, or deferred adjudication for any Felony, and any Class A Misdemeanor
- Convictions, probation, or deferred adjudication for a Class B Misdemeanor, if within the previous 10 years
- Open arrest for any criminal offense (Felony or Misdemeanor)
- Family Violence conviction
NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume"will not be accepted for qualifications.
Preferences
Education:
- Bachelor’s degree (bus. admin., education, psychology, human resources, or related field) or Accredited Training Certification
Experience:
- 5 years experience in developing and delivering system end-user training preferably in ERP platforms
- 2 years experience working in community centers
Knowledge, Skill & Abilities (KSAs):
- Designs training programs, classes, workshops, and on-line help
- Delivers training to a variety of audiences, understanding and applying adult learning principles
- Teaching virtual classes
- Training and education experience
- OneDrive, SharePoint, Microsoft teams experience
General Information
Position Type and Typical Hours of Work:
- Monday – Friday | 40hrs
- Regular Full-time | Onsite Position
- Hybrid Schedule
- May be required to work more than forty hours during the workweek and/or weekends or on-call 24 hours a day to meet special projects or deadlines
- Subject to performing other duties as assigned
- Must live or plan to live in the Houston Texas metropolitan area.
Location:
- 406 Caroline St, Houston, TX 77002
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
BENEFITS
Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.
The following list of benefits is offered only to employees in regular(full-time) positions:
- Medical
- Dental
- Vision
- Wellness
- Life Insurance
- Long-term disability
- Employee Assistance Program
- 10 days of vacation each year for the first five (5) years of service. Accrual rates increase based on years of service.
- 10 county holidays plus one (1) floating holiday
- Professional development opportunities
- Dependent Care Reimbursement Plan
- Healthcare Reimbursement Account
- 457 Deferred Compensation Plan
The following benefits are also available to regular (full-time) employment and may be available to part-time employees:
- Retirement pension (TCDRS)
- Flexible schedules (varies by department)
- Transportation Assistance (Metro RideSponsor Program)
- Flexible schedules (varies by department)
In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
For plan details, visit the Harris County benefits website:
https://hrrm.harriscountytx.gov/Pages/Medical.aspx
