Bilingual Store Clerk

Who We Are:

Millions of people around the world use Dometic products. They are campers, RV users, boat owners, and lovers of the outdoor life. They all share the same intense feelings - a longing for freedom and adventure, a desire to explore the world and to stay away longer. Dometic calls this mobile living and creates the building blocks for this lifestyle.

Dometic offers smart and reliable products with outstanding design for every aspect of days away: cooking, preserving food quality, personal hygiene, maintaining a pleasant temperature, and more. Today, Dometic operates in a global market that is being transformed by a number of market trends like increased leisure spending and mobile lifestyle, as well as digitalization.

With Dometic's unique global market reach and presence in over 100 countries and core technology competences, Dometic is well positioned in this market for further profitable growth. As a market leader in Mobile Living solutions, Dometic is committed to driving sustainability in our industry. This means offering innovative, durable, low-carbon products that inspire an active, comfortable, and responsible life in the outdoors.

Job Overview:

This position has a mandatory Saturday shift every week and is responsible for stocking/inventory control, sales in person/phone/online, handling customer service issues, balancing and reconciling transactions in the store, helping with the growth of sales for the store, and increasing efficiency and workflow.

Essential Job Duties and Responsibilities:

• Operate a POS (Point of Sales) cash register system with accuracy in cash, bankcard, and invoice transactions.
• Reconcile cash register at the beginning and end of shift.
• Receive and sign for transferred inventory and maintain receiving log.
• Maintain knowledge and accuracy in all financial transactions, inventory transactions, polices, and procedures.
• Arrange shipping of phone or web orders via Fedex or USPS.
• Work with customers to sell and ship discontinued, defective and overstock merchandise.
• Build a relationship with frequent buyers.
• Merchandise and stock store shelves.
• Handle customer service problems, both in person and on the phone.
• Assist marketing team on special projects as needed.
• Conduct an annual inventory reconciliation.
• Understanding or ability to learn the Quick Books System.
• Understanding or ability to learn Oracle.
• Certified or willing to be certified on forklift.
• Other duties as assigned.

      Minimum Requirements and Qualifications:

• Education: High school diploma or equivalency.
• Experience: 1 year experience in retail sales, cash register operation, general clerical work, accounting, and customer service.
• English language skills: Able to read, write, speak and comprehend English.
• Spanish Language skills: Able to read, speak and comprehend Spanish
• Math skills: Needs to be able to add, subtract, multiply, divide and calculate percentages in U.S. currency.
• Physical Demands: Ability to lift and transport up to 35 lbs. and stand at register for extended periods.
• Work environment: 1/2 of the time in the store selling, 1/2 of the time maintaining inventorying or stocking the store.
• Schedule: Able to be flexible with work hours to accommodate operations with mandatory Saturday shift.

Preferred Qualifications:

• 3 years in retail sales, cash register operation, clerical work, customer service, phone order experience, and operating a forklift
• 2 years experience operating a forklift.
• 1 year experience with stocking, shipping, and inventory control.
• Knowledge of QuickBooks Point of Sales system a plus.

Key Competencies:

• Ability to make reasonable decisions.
• Must speak English and Spanish.
• Ability to follow instruction verbally and written.
• Ability to use computer, cash registers and calculator.
• Ability to get along with workers and customers.
• Ability to build relationships with frequent buyers.

Responsibility Metrics:

• Responsible for balancing registers and reconciling transactions.
• Responsible for inventory control and some accounting functions.
• Responsible for opening and closing the store in the absence of Supervisor.
• Responsible for handling customer service issues.

We are passionate about building together an inclusive and equitable working environment, that respects individual strengths, views and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!

Dometic is proud to be an equal opportunity employer. Dometic evaluates qualified applicants without regard to race, color, religion, age, gender, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.