Job Description
We are currently seeking a bilingual (Spanish) licensed Pharmacy Technician for a remote position in California.
Overview:
- March start date (temp to perm)
- Shift: 9 am - 6 pm (PST)
Responsibilities:
- Engage patients over the phone to deliver services on behalf of their health plan, explaining clinical programs and benefits.
- Identify potential medication-related and health-related issues, escalating them to the pharmacist.
- Obtain provider contact information to facilitate the delivery of clinical interventions.
- Gather patient information required for clinical interventions.
- Answer phone calls from patients, providers, and pharmacies, responding to inquiries professionally.
- Maintain accurate record-keeping in the designated software platform.
- Participate in process improvement meetings and team meetings to optimize workflows.
- Follow up with hospitals, clinics, pharmacies, and patients to resolve clinical issues and concerns.
- Prepare and mail patient educational materials and other necessary items as needed.
- Schedule patients for telephonic or videoconference appointments with clinical pharmacist.
Requirements:
- Technician license in the state of residence.
- Remote experience is preferred.
- Medication knowledge.
- Bilingual (Spanish).
For more information on this position and other opportunities with RPh on the Go, please contact . Send your updated resume to or call .