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Form of workJob Description
Our mission is to empower women, minorities, and everyone else to become successful business owners in the commercial cleaning industry and at the same time change the cleaning industry operates by providing top-quality services with the highest integrity and respect. We are passionate about what we do.
Our busy, client-focused office needs a reliable, well-organized Office Manager to handle day-to-day operations with a focus on efficiency and time management. The Office Manager will be responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision, and task delegation. We’re looking for an energetic professional with an entrepreneurial mindset who doesn’t mind wearing multiple hats. This position will include advancement opportunities for the right candidate.
Responsibilities:
- Oversee general office operation.
- Greet visitors, answer a high volume of incoming phone calls, and deliver world-class service to our customers.
- Coordinate appointments and meetings and manage staff calendars and schedules.
- Manage the weekly staff meeting data requests.
- Supervise, mentor, train, and coach our office staff and delegates assignments to ensure maximum productivity.
- Produce reports, compose correspondence, and draft new contracts.
- Create presentations and other management-level reports.
- Undertake accounting (AP/AR/bookkeeping) responsibilities.
- Manage the social media channels of the company.
- Develop organizational procedures and systems for office personnel, including filing, billing, accounts payable/receivable, payroll, and scheduling.
- Improve employee and client retention rates through active communication and problem-solving efforts.
- Continue education in management, organization, and team-building skills.
- Keep management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
- Additional commission-based Franchise Sales opportunities after 90 days.
- Contributes to team effort by accomplishing related results as needed.
Qualifications:
- B.A. or B.S. preferred.
- Ten years of experience in office administration and five years as an Office Manager.
- Excellent organizational skills.
- Proficiency in Microsoft Office suite especially MS Excel and QuickBooks.
- Experience with scheduling, AP, AR, budgeting, and payroll.
- Advanced computer skills.
- Excellent written and verbal communication skills.
- Comfort with a fast-paced environment.
- Bi-lingual English / Spanish preferred.
- Must be available evenings/weekends as needed.
- Have an entrepreneurial mindset and experience in a school of hard knocks.
About Stratus Building Solutions Northwest
About Stratus Building Solutions of Washington and Oregon:
Stratus Building Solutions Northwest (aka. Ever Onward Solutions Co operates under the national brand of Stratus Building Solutions of Seattle and Portland) is a local family owned minority business enterprise (MBE). to impact the way the industry operates one customer at a time by providing a consistent, high quality customer experience. Stratus Building Solutions is the industry-leader in green commercial cleaning. In an ever-increasing health and environmentally conscious consumer market, the demand for green cleaning services puts Stratus at the forefront of the competition. As a standard, Stratus utilizes state-of-the-art cleaning equipment, sustainable processes, and Green Seal Certified, biodegradable and non-toxic branded cleaning chemicals; Stratus Building Solutions is second to none in green commercial cleaning. With customizable cleaning options and competitive rates, Stratus Building Solutions provides services to a large range of clients, from schools, medical offices, shopping centers, warehouses, dealerships, religious centers, professional offices, daycares, retail stores, gyms and more.
