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Form of workJob Description
This is a remote position.
Paradigm in seeking a Legal Specialist to support our client, a global leader in the legal services space. Customer service is a crucial part of this role as a large portion of time will be spent communicating with customers or clients via phone and email.
Type : 12 month contract
Location : Remote, (within 50 miles of Beaverton, OR or Phoenix, AZ ONLY)
Benefits : Medical, dental, vision, life, 401K, PTO, and sick days
As a Legal Specialist, you will:
- Respond to complex inquiries from customers and clients across a variety of communication methods, including phone, email, and written correspondence.
- Adhere to standard protocols, procedures, and instructions from the Project Manager and Supervisors, as well as implementing feedback as required
- Work effectively in a highly collaborative environment with a variety of business partners.
- Create, monitor, and update scripting and procedures for claims and correspondence teams to ensure the work they are doing is furthering the goals of the project.
- Assist the supervisor or PM in resolving any issues that might arise.
- Monitor the overall health of the case by identifying any errors and creating solutions for resolution.
Requirements
Our skills and experience wish list includes:
- Juris Doctorate from an accredited US law school or LLM.
- Must be Bilingual in English and Spanish.
- Must have an active Bar License with no discipline history.
- Customer service focused
- Outstanding written and verbal communication skills are required.
- Ability to communicate complex ideas to diverse audiences clearly.
- Ability to handle changing or competing priorities to support business needs.
- Strong technical orientation, excellent computer skills, exceptional planning and organizational skills, critical thinking and a keen attention to detail are all required.
- Experience with MS Office Suite, specifically Word, Excel, Access and Outlook.
Benefits
Paradigm offers a competitive benefits package that includes medical, dental, vision, life, 401K, PTO, and sick days.
About Us, Paradigm
Want to love Mondays? It's possible when you love what you do. Paradigm is a staffing solutions firm dedicated to finding the perfect job for candidates. We're connected with some of the most innovative tech companies around, giving our employees that competitive edge needed in today's job market.
Paradigm Information Services does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
