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Form of workJob Description
Our Client in Greenwich, CT is seeking a Bilingual (English/Spanish) Patient Support Specialist to work for their Health Center. Our client is open to candidates available on a temporary to permanent basis. Seeking someone with clinical/administrative experience and comfortable working in a fast-paced environment.
Responsibilities:
- Greet and assist patients with professionalism and courtesy.
- Manage phone calls, schedule appointments, and maintain an organized appointment calendar.
- Collect and verify patient information, insurance details, and other confidential documentation.
- Facilitate patient check-in and check-out process efficiently.
- Provide accurate information to patients regarding services, policies and procedures.
- Collaborate with medical/dental staff to coordinate patient care and address inquiries.
Requirements:
- Associates Degree or Business Institute Certificate
- Fluent in English and Spanish.
- Excefllent communication and customer service skills
- Strong organizational skills and attention to detail
- Proficiency with Microsoft office software
- Must be able to communicate fully in English and Spanish
Preferred:
- At least two years prior administrative/call center/customer service experience
- Experience with administration of electronic medical records (EMR) - EPIC
- Exposure/experience with medical terminology and medical billing practices
- Demonstrated understanding of HIPAA regulations
Lyle Health is a specialized staffing and consulting firm. Founded in 2005, Lyle Health has since grown to be one of the largest healthcare search firms in the country. We place candidates on both a permanent and temp-hire basis and also offer consulting services on salary negotiation, retention techniques, interview process and how to build effective and robust applicant pipelines. Lyle Health is experienced and able to meet any demand, large or small. Clients and candidates love our service, the caliber of our candidates and the transparency with which we communicate.
