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Form of work
SalaryAbout Us:
Goldfein, LLC is a national firm specializing in providing business services to major financial institutions. Our fast-paced, hardworking teams are dedicated to providing our clients exceptional service using the most current technology and data systems.
What We Value:
Positive Attitude | Hard Work | Helpfulness
The Opportunity:
- Opportunity to learn and start a new career
- No call center experience necessary
- Comprehensive new hire training included
- Benefits include medical, dental, vision, and 401k matching
- Cutting edge technology
- Fast-paced, fun, and innovative working environment
- Opportunities for growth, advancement, and flexibility
- Fully remote position
- Set hours: Monday-Friday 8:00-5:00 EST
The Skill Set:
Goldfein, LLC offers different claims positions to allow you to gain valuable knowledge and skills without requiring previous industry experience.
What You Will Do:
Areas of contribution may include, but are not limited to:
- Handle high inbound call volume for English and Spanish speaking customers while navigating multiple systems at a time
- Professionally communicate to assist and educate customers throughout the claim process, and de-escalate as needed
- Use problem solving and critical thinking to assist customers efficiently and effectively
- Maintain adaptability, flexibility, and an eagerness to learn
- Contribute to a collaborative, high volume, fast-paced environment
- Meet and exceed expectations through being detail-oriented, organized, reliable, and self-motivated
What You Can Expect:
We offer a holistic training program and consider candidates of various backgrounds. As an employee, you will be provided with resources, tools and guidance to set you up for success.
Requirements:
- Work authorization in the United States and based in the US
- Fluent in English and Spanish
- The selected candidate must successfully complete a background check, conducted in accordance with local law/regulations, before beginning work.
- Candidates must have their own computer/laptop with minimum specs of 8gb RAM, i7, Windows 10 or higher, dual monitors, headset, high-speed internet, and a webcam
- Retail or restaurant experience preferred
- A personal smart phone
This employer uses E-Verify. Please visit the following website to view the related PDF documents: https://www.e-verify.gov/employers/employer-resources?resource=32
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Remote
Work Location: Remote
