Bilingual Case Manager I - Immigration Services - Social Services

The Bilingual Case Manager I will provide entry-level professional case management services to these children who are identified as most in need. The position involves contact with children from Central America and their families, with a special focus on youth who have suffered abuse, abandonment, neglect, or other trauma and require support services in conjunction with legal representation.

Job Duties:

• Provide culturally and linguistically appropriate post-placement services and comprehensive case management services for children recently reunified with sponsors, including:
• Conduct psychosocial assessments and background interviews using child welfare principles and social work best practices
• Develop individual service plans and monitor client progress with particular attention to culture, language, and special circumstances;
• Provide information, education, referrals, outreach, advocacy, and support to ensure that children receive the services they require (i.e. appropriate medical, mental health, and education services);
• Communicate effectively with clients, community partners, and multidisciplinary team members;
• Submit case notes for services provided, written case presentation reports, and update case management files and reporting databases to ensure timely compliance with documentation standards;
• Submit regular case notes, and written reports as required and track individual progress via relevant database(s);
• Manage a caseload of substantial size and complexity by providing services to clients requiring the utilization of all community agencies serving underprivileged immigrant populations with a need for specialized case management services;
• Coordinate with key stakeholders - Includes building a network of relationships with Social Services and outside care providers to ensure holistic care;
• Assist attorneys to identify cases in need of more specialized case assessment, develop child-friendly interviewing skills, develop strategies for legal case management, and work with clients to prepare supporting documentation for their legal cases.
• Prepares and maintains accurate expenditure records

• Reviews literature and confers with other Case Managers concerning theories and practices in the fields of social work, psychology, special education, and health care for the Immigrant population

  • Exercises ethical judgment and takes initiative in making decisions related to client services; receives regular supervision from Supervising Case Manager
  • Maintain availability to respond to emergencies; Performs other related work as assigned

  Qualifications:

  • Bilingual Spanish Professional Proficiency required. Native Bilingual Proficiency preferred. A Bachelor's degree from an accredited college or university. A bachelor's degree in social work, psychology, or degree in a related field is preferred;
  • Experience as a member of an interdisciplinary team assessing, developing, and implementing service support plans, or one year of related experience working with multi-cultural immigrant populations required.
  • Ability to work with a culturally diverse population and sensitivity to the special needs of multi-cultural immigrant children, adults, and families;
  • Ability to react to change productively and handle other essential tasks as assigned; Excellent oral and written communication and interpersonal skills, including maintaining effective work relationships;
  • Strong management and organizational skills, and ability to work across all levels of management and staff;
  • Proficiency in Microsoft Office Suite preferred. Facility with database use required; Facility with database use required.