Bilingual Administrative Assistant

MCCA, a premium Behavioral Health treatment organization is seeking a full-time Bilingual (Spanish/English) Administrative Assistant with experience processing insurance and/or billing experience in a healthcare environment.

The incumbent is responsible for assisting the Program Manager in all administrative duties to ensure the success of the Pre-Trial Intervention Program (PTIP). This position will handle daily administrative operation for MCCA PTIP Program and will maintain close liaison with Court Support Services Division (CSSD) and MCCA staff. PTIP Administrative Assistant is the point of contact when communicating with referral sources and provide information as requested. Ensure correspondence and data input is accurate and meets the contract’s timeliness standards.

Major Responsibilities:

• Client engagement - beginning at referral and through the completion of the mandated services.
• Ensure timely and accurate court reports and completion reports are sent within contractual guidelines.
• Communication as necessary to maintain a positive working relationship with Bail Services Staff.
• Responsible for managing daily referrals from Bail Services Staff and scheduling appointments. Track and record any missed or kept appointments with notification to referral source.
• Assist, maintain and input data for DMHAS via DDaP database based upon timelines.
• Oversee client’s status and progress throughout the PTIP Program utilizing a detailed excel worksheet.
• Accurate and timely maintenance of admissions and discharges for PTIP Outpatient programs in CareLogic and DDaP system with accurate new client intake information.
• Processing medical record inquires and information requests from external sources (referents, legal system, etc.) on a timely basis in full compliance with HIPPA, federal and state confidentiality regulations. Maintaining client records in accordance with record retention policies.
• Assist with all other administrative duties, reviews and maintains office equipment and supplies as needed.
• Other duties as assigned by Program Manager
• Above all, provides quality customer service to our clients

Educational & Other Requirements:

Minimum Education: two year degree, prefer Bachelor’s Degree in Business, Psychology, Sociology, Social Worker, Human Services, Language, and/or Communications.

Work & Skills Experience:

Minimum of two years of demonstrated office and records management skills. Also the ability to speak, read and write in Spanish.

General administrative experience including Business English, including spelling, grammar and punctuation and Business arithmetic.

Ability to work independently, handling multiple projects and/or duties.

Excellent customer relations and receptionist skills.

Computer proficiency in Microsoft Office, Outlook, Excel, Word, and PowerPoint a must.

Electronic Medical Records experience a plus.

MCCA is an EEO Employer

Job Type: Full-time

Pay: $19.00 - $22.75 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday

Language:

• Spanish (Preferred)

Work Location: In person