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Form of workJob Description
The Federal Savings Bank "TFSB" is seeking an experienced Bengali-Speaking Mortgage Banker Assistant/Loan Partner to support some of our top producing Mortgage Bankers in the Eastern region. The Mortgage Banker Assistant will help manage the Bankers' pipelines, loan applications, loan structuring, and provide customer service to borrowers.
The ideal candidate for this role is a currently a Loan Officer Assistant/Mortgage Banker Assistant or Mortgage Loan Processor with 2+ years of mortgage related experience and looking for an opportunity to work with a consistently high volume of loans in a very fast-paced environment. Think you have what it takes? Apply today and let's find out!
Only local candidates residing near The Bronx, Long Island, Queens, and Brooklyn will be considered. This is not a remote position and requires working in-office full time.
What We Offer
- Base Salary commensurate with experience, plus bonus
- Generous paid time off, plus sick days
- Comprehensive Health, Dental, and Vision insurance plans available; includes company paid life insurance
- Employee Assistance programs (EAPs) for Financial planning, emotional support, legal guidance, and work-life solutions
- 401k matching
- Employee appreciation events
- Employee recognition on a national scale
- A true team culture working towards one common goal; helping homebuyers finance their dream homes!
Responsibilities and Duties
- Assist top Mortgage Bankers serving as their main liaison among customers, internal operations support, realtors, and title companies
- Help manage the Mortgage Bankers' pipelines while working with Processing, Underwriting, and Closing teams to ensure loans get closed in a timely manner.
- Prepare mortgage applications and disclosures for signing
- Structure loans in Encompass loan origination system
- Review loan guidelines and analyze borrower qualifications
- Provide fantastic customer service to clients and referral sources
- Consistently exceed borrower expectations and Realtor/Builder expectations. Always giving "Wow" service
- Marketing tasks to include maximizing the Mortgage Banker’s CRM and past client business
- Attend all National Sales Meetings
- Attend all functions with Mortgage Banker(s) when requested (i.e.; open houses, mixers, seminars, etc.)
- Help organize events for the Bankers such as realtor luncheons, borrower meet 'n greets, etc.
- Must be fluent in Bengali and English
- Must be able to commit to working in-office in Queens NY 5 days a week; this is not a remote or work-from-home position
- 2 year college degree or commensurate mortgage industry experience
- 2+ years of experience in Mortgage Processing or Loan Officer Assistant
- Experience with Encompass Loan Origination Software strongly preferred
- Experience with DU/LP strongly preferred
- Must have excellent verbal and written communication skills
- Must be dependable, self-motivated, and require minimal supervision
- Must have a friendly, outgoing, engaging, and positive-focused personality
- Must be a team-player
- Must be comfortable working in a fast-paced environment
- Must have favorable background and credit standing
- A great sense of humor and thick skin strongly preferred!
