Address
Form of workOverview:
Client: This position will work onsite at Decatur Memorial Hospital. Will need to travel to Taylorville Memorial Hospital and Lincoln Memorial Hospital a few times a month. Qualifications:
This position will work directly for BCInsourcing. The Benefit Communication Specialist (BCS) is responsible for consulting with and advising new and current colleagues on all benefit options. The BCS will assist in the communication of significant messages, analyzing census data and constructing a plan to integrate the information into personalized Benefit Communications.
Client: This position will work onsite at Decatur Memorial Hospital. Will need to travel to Taylorville Memorial Hospital and Lincoln Memorial Hospital a few times a month.
MINIMUM EDUCATION AND EXPERIENCE
- High School Diploma/GED equivalent and/or related work experience equivalency.
- Must have previous experience with benefits or Human Resources.
- Obtain a Life, Health, and Accident Insurance Producer’s License upon hire, and meet state-specific eligibility for appointment to appropriate insurance carriers within the timeframe established by BCInsourcing
- Must have and maintain a valid driver’s license to travel to client sites
- Proven relationship-building experiences and professional communication skills
- Demonstrated self-directed work ethic to successfully represent the company at the client location with limited and offsite supervision
- Professional work experience demonstrating self-motivation and result-driven outcomes
- Must have prior experience in Human Resources to include employee benefits.
PREFERRED EDUCATION AND EXPERIENCE
- Advanced degree completed or in process
- Working knowledge of insurance products, including core and voluntary benefits
- Existing active Life, Health, and Accident Insurance Producer’s License at the time of hire
Total Rewards Summary
- Paid Training And Professional Development
- Company Provided Equipment
- Medical with HSA; Wellness Program/Gym Reimbursement
- Dental and Vision Plans
- Additional Voluntary Benefits
- 100% Employer-Paid Benefits including STD, LTD, and Term Life & AD&D
- 401k Plan with Company Match
- Pet Insurance
- Immediate Paid Time Off Accrual
- Immediate Eligibility for 9 Company-Observed Paid Holidays Plus 4 More Floating Holidays
- Paid Volunteer Day
- Employee Referral Bonus Program
- Contact newly hired and existing employees to schedule one-on-one benefit review sessions.
- Analyze census data and create a customized reach out strategy in order to effectively connect with each employee.
- Review, evaluate, and counsel employees on their core and voluntary benefit options.
- Accept inbound service calls from employees regarding benefit plans and enrollments. Conduct outbound service calls to follow up, educate, and address employee questions as needed.
- Enter employee and enrollment information into appropriate systems at the time of enrollment. Accurately complete paper applications and electronic enrollments.
- Plan and execute new employee orientations and on-site projects, as directed by the client and BCInsourcing.
- Assist in developing communication strategies to achieve client goals.
- Utilize strong verbal and written communication as well as active listening skills when interacting with employees and client partners in order to effectively counsel and communicate.
- Use effective time management skills to meet employee available and manage business needs to achieve company goals.
- Maintain a high level of professionalism and communication skills when counseling employees and interacting with client partners.
- Maintain a high level of customer service by working with your supervisor and appropriate parties to ensure all outstanding issues are resolved thoroughly and accurately. Promptly inform the immediate supervisor and Human Resources of any problem, complaint or an unusual matter of significance, and work with appropriate management to determine the course of action.
- Regular attendance is required. Hours may fluctuate during open enrollment periods and special projects in order to meet the needs of the client, including extended work hours, evenings, and weekends.
- Provide support to the assigned client while fostering effective relationships and maintaining rapport with all case partners. Participate in client meetings as directed.
- Provide timely responses to all client questions and requests.
- Travel to client sites for open enrollment periods and special projects, as directed.
- Adhere to mandatory training and compliance requirements with regard to company and client HIPAA policies, enrollment compliance, and work environment training requirements at time of hire and annually thereafter.
- Adhere to quality assurance and compliance standards as well as all company policies. Follow all company processes as directed.
- Maintain Life and Health Producer’s License. Complete continuing education, provide appropriate documentation, and all other licensing requirements as directed by the Licensing Coordinator.
- Timely notify BCI Licensing department of any information or situation which may affect licensure or appointment status.
- Perform all other tasks as assigned.
